Event’s description doesn’t get saved

  • Resolved Fransisca H

    (@franz00)


    5 months, 3 weeks ago

    Hi there,

    Thank you for creating this well-designed event management plugin. However, I may have found a bug. I ran into an issue whenever I tried adding the event’s description, because the description doesn’t get saved in the database and thus wouldn’t show up at the front end.

    I noticed that the problem only happened if the TinyMCE toolbar failed to show up; so that anything I typed in the text field didn’t get saved. However, if I refresh the event editor page, the toolbar re-appears, and the system saves anything I type in the description field.

    Oddly, the toolbar only disappeared after adding the second or more events (not the first), or when editing an existing event.

    I did some testing on the Event Koi website demo and a Local WP install. This problem occurred in WP 6.8.3 and WP 6.9beta2 without Gutenberg installed.

    Here is a short video for your reference.

    View post on imgur.com
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Lesley

    (@lesleysim)

    5 months, 3 weeks ago

    Hi Fransisca,

    Thank you for your detailed support ticket. I have successfully replicated the bug based on your steps.

    We’ll work to fix this asap. I will reply here once it is done.

    Thanks again!

    Lesley

    Plugin Contributor Lesley

    (@lesleysim)

    5 months, 2 weeks ago

    Hi Fransisca,

    We’ve applied a fix . You can now find it in the latest version of EventKoi Lite.

    Thanks again for bringing it to our attention.

    I will mark this as resolved for now. If you encounter any other issues, please let us know.

    Thread Starter Fransisca H

    (@franz00)

    5 months, 2 weeks ago

    Hi Lesley,

    Thanks for the fix and for posting the update here. I found that it also worked with WordPress 6.9beta-4, so it seems to be stable so far.

    Again, thank you.

    Plugin Contributor Lesley

    (@lesleysim)

    5 months, 1 week ago

    Thanks Fransisca! Glad we were able to fix it.

    If you’re enjoying the plugin and appreciated our support, would consider leaving us a review? We would be so grateful! 🙏

Viewing 4 replies - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.