Moderator
t-p
(@t-p)
Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.
If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.
If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.
If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message.
Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.
Hello @fjoerdman
In terms of updating wordpress manually you need to update supporting files too.
Just keep you wp-content folder & wp-config.php file and upload a fresh installation files and folders. So this will upgrade your WordPress version. 1
Check there if you have any other rule in your .htaccess file and revert the .htaccess file to the default version and check it once.
For future manual upgrades, I recommend using the wp-cli tool if you have shell access to the server for more reliable upgrade experience.
Here is instruction on how to install wp-cli: https://make.wordpress.org/cli/handbook/guides/installing/
After installing wp-cli, you can just run:
wp core update
to update WordPress version to the latest public release
-
This reply was modified 10 months, 2 weeks ago by
Shivam Jha.
Thanks for your support. I restored the backup wp-admin and wp-includes via FTP and connected the webspace at IONOS. Right now all of my sub-sites are running fine, except my homepage https://kleinhans.blog.
Do you have a hint, what’s the matter?
Many thanks in Advance.
I can’t see any problems on the page? What do you see? If necessary, clear your browser cache.
By the way, there is also a general German support forum here: https://de.wordpress.org/support/forums/
