error when fillling in a form
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Hi there,
We connected MC4WP and it says so in settings, also refreshed the list through MC4WP > mailchimp > renew lists AND choose a list in MC4WP > form > settings but still the error below when filling in an events manager form.
When we fill in a CF7 form we do not get this error but also no new subscription to the list in mailchimp it seems (unless there is a big delay).
We could use some help, than you in advance![2020-09-25 14:18:05] ERROR: Events Manager > Mailchimp API Error: Not Found. Resource Not Found. The requested resource could not be found.
Request: POST https://us17.api.mailchimp.com/3.0/lists/927b967b8a/members – {“status”:”pending”,”email_address”:”elax**@ho*****.com”,”interests”:{},”merge_fields”:{},”email_type”:”html”,”ip_signup”:”85.146.8.108″,”tags”:[]}
Response: 404 Not Found – {“type”:”http://developer.mailchimp.com/documentation/mailchimp/guides/error-glossary/”,”title”:”Resource Not Found”,”status”:404,”detail”:”The requested resource could not be found.”,”instance”:”92c70ae2-4448-488f-b083-f723e6dc9060″}The page I need help with: [log in to see the link]
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Note that you have to set the list for each integration, so not under Forms > Settings in this case.
The error indicated the events manager integration was used. You can vind the integration settings under MailChimp for Wp > Integrations anmd set a specific list for each integration.
Can you also test with another fresh email? Do you still get the same error?
Thanks for letting me know.
Hi there,
To clearify all integrations are set correctly (events manager, cf7 and custom are all active) and i have tried 2 fresh mail addresses that were never used before.
The only thing that changed is that mailchimp account (with the previous one it worked but they decided to use a different account).
After connecting this account you could see the new list, i refreshed those connections also, i even removed the entire plugin and re-installed it and set it all up again but sadly no luck.So i can only think it went wrong after changing accounts (offcourse the old API was removed and the new one was added).
Please email a link to this thread to support at mc4wp.com
Ok, i have send an email to support@mc4wp.com.
did someone else on our team reply already? I don’t see your email in our inbox
ok received the email now.
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