Error sending report

Resolved outdoorsdev1
(@outdoorsdev1)

10 months ago

I’m trying to send a Report in Toolbox > Report and getting the error:

Failed to request via WordPress: [server] https://api.quic.cloud [service] wp/report

The error i’m trying to report is that I’m getting a Cloudflare 523 error when trying to refresh PageSpeed Score.

I’m also getting the “WordPress gave an unexpected response when notified with CCSS results from node 79.172.239.249. Check WP API is properly configured.” error in quic.cloud.

I’ve followed the guide in https://wordpress.org/support/topic/troubleshooting-guide-wpapi-echo-data-failure/ as I do see different IPs in the snippet response.

However, I have tried to set up “Use client IP in Header” by adding

useIpInProxyHeader 2

plus the accessControl list with all Cloudflare IPs, and added logging.

But the snippet json response still shows the wrong IP (looks like CF ips).

I do have security on my REST APIs, but its not set for litespeeds endpoints. I even disabled the security and have the same issues.

I’m not sure where to go from here apart from going back to NGINX because of the issues this plugin causes.

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support

(@qtwrk)

However, I have tried to set up “Use client IP in Header” by adding

useIpInProxyHeader 2

how exactly did you add that ? the location in the conf file also matters or you were enabling it through webadmin console ?

the CCSS result notify failed seems to be a known issue we figured out last week and we are working on fix it from our side

Thread Starter

outdoorsdev1

(@outdoorsdev1)

10 months ago

I’ve added it to httpd_config.conf under the line autoLoadHtaccess

The accessControl list is also in that file, under accessDenyDir

Bearing in mind I am using runcloud’s deployment. I followed this guide and everything looks correct: https://runcloud.io/docs/real-ip-openlitespeed-behind-cloudflare

https://imgur.com/a/yotaZ23

This reply was modified 10 months ago by outdoorsdev1.

Plugin Support

qtwrk

(@qtwrk)

10 months ago

huh ?

could you please share the full content of httpd_config.conf ? mask the sensitive info if needed

Thread Starter

outdoorsdev1

(@outdoorsdev1)

10 months ago

#

# PLAIN TEXT CONFIGURATION FILE - SANITIZED FOR SUPPORT

#

#It not set, will use host name as serverName

serverName                

httpdWorkers              2

user                      [CENSORED]

group                     [CENSORED]

priority                  0

autoRestart               1

chrootPath                /

enableChroot              0

inMemBufSize              60M

swappingDir               /tmp/lsws-rc/swap

autoFix503                1

gracefulRestartTimeout    300

mime                      conf/mime.properties

showVersionNumber         0

adminEmails               [CENSORED]

indexFiles                index.html, index.php

disableWebAdmin           0

enableLVE                 0

autoLoadHtaccess          1

useIpInProxyHeader        2

listener http {

  address                 *:80

  secure                  0

  map                     default *

}

listener http6 {

  address                 [ANY]:80

  secure                  0

  map                     default *

}

listener https {

  address                 *:443

  secure                  1

  keyFile                 [CENSORED - SSL KEY PATH]

  certFile                [CENSORED - SSL CERT PATH]

  certChain               1

  sslProtocol             30

  map                     default *

}

listener https6 {

  address                 [ANY]:443

  secure                  1

  keyFile                 [CENSORED - SSL KEY PATH]

  certFile                [CENSORED - SSL CERT PATH]

  certChain               1

  sslProtocol             30

  map                     default *

}

errorlog logs/error.log {

  logLevel                DEBUG

  debugLevel              0

  rollingSize             10M

  enableStderrLog         1

}

accesslog logs/access.log {

  logReferer              1

  logUserAgent            1

  logFormat               %a %l %u %t "%r" %>s %O "%{Referer}i" "%{User-Agent}i"

  logHeaders              5

  rollingSize             10M

  keepDays                30

  compressArchive         0

}

expires  {

  enableExpires           1

  expiresByType           image/*=A604800,text/css=A604800,application/x-javascript=A604800,text/javascript=A604800,font/*=A604800,application/x-font-ttf=A604800

}

tuning  {

  maxConnections          10000

  maxSSLConnections       10000

  connTimeout             300

  maxKeepAliveReq         10000

  keepAliveTimeout        5

  sndBufSize              0

  rcvBufSize              0

  maxReqURLLen            32768

  maxReqHeaderSize        65536

  maxReqBodySize          2047M

  maxDynRespHeaderSize    32768

  maxDynRespSize          2047M

  maxCachedFileSize       4096

  totalInMemCacheSize     20M

  maxMMapFileSize         256K

  totalMMapCacheSize      40M

  useSendfile             1

  fileETag                28

  enableGzipCompress      1

  compressibleTypes       default

  enableDynGzipCompress   1

  gzipCompressLevel       6

  gzipAutoUpdateStatic    1

  gzipStaticCompressLevel 6

  brStaticCompressLevel   6

  gzipMaxFileSize         10M

  gzipMinFileSize         300

  quicEnable              1

  quicShmDir              /dev/shm

}

fileAccessControl  {

  followSymbolLink        1

  checkSymbolLink         0

  requiredPermissionMask  000

  restrictedPermissionMask 000

}

perClientConnLimit  {

  staticReqPerSec         0

  dynReqPerSec            0

  outBandwidth            0

  inBandwidth             0

  softLimit               10000

  hardLimit               10000

  gracePeriod             15

  banPeriod               300

}

CGIRLimit  {

  maxCGIInstances         20

  minUID                  11

  minGID                  10

  priority                0

  CPUSoftLimit            10

  CPUHardLimit            50

  memSoftLimit            1460M

  memHardLimit            1470M

  procSoftLimit           400

  procHardLimit           450

}

accessDenyDir  {

  dir                     /

  dir                     /etc/*

  dir                     /dev/*

  dir                     conf/*

  dir                     admin/conf/*

}

accessControl  {

  allow                   ALL, 173.245.48.0/20T, 103.21.244.0/22T, 103.22.200.0/22T, 103.31.4.0/22T, 141.101.64.0/18T, 108.162.192.0/18T, 190.93.240.0/20T, 188.114.96.0/20T, 197.234.240.0/22T, 198.41.128.0/17T, 162.158.0.0/15T, 104.16.0.0/13T, 104.24.0.0/14T, 172.64.0.0/13T, 131.0.72.0/22T, 2400:cb00::/32T, 2606:4700::/32T, 2803:f800::/32T, 2405:b500::/32T, 2405:8100::/32T, 2a06:98c0::/29T, 2c0f:f248::/32T

}

module cache {

  ls_enabled              1

  checkPrivateCache       1

  checkPublicCache        1

  maxCacheObjSize         10000000

  maxStaleAge             200

  qsCache                 1

  reqCookieCache          1

  respCookieCache         1

  ignoreReqCacheCtrl      1

  ignoreRespCacheCtrl     0

  enableCache             0

  expireInSeconds         3600

  enablePrivateCache      0

  privateExpireInSeconds  3600

}

include /etc/lsws-rc/default.d/*.conf

include /etc/lsws-rc/conf.d/*.conf

Plugin Support

qtwrk

(@qtwrk)

10 months ago

I don’t see anything out of ordinary for instance, could you please create me a phpinfo page?

Viewing 5 replies - 1 through 5 (of 5 total)

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