Error JSON

  • Resolved leonieeco

    (@leonieeco)


    1 year, 10 months ago

    I get an error message everytime i try to add listings to the account

    Jetpack is not even activated and the map has been deleted. how can i solve this. Merchant account has also been disconnected and google account too. Also reinstalled the plugin this dit also not work out

Viewing 5 replies - 1 through 5 (of 5 total)
  • carolm29 (woo-hc)

    (@carolm29)

    1 year, 10 months ago

    Hey there, @leonieeco! Thanks for contacting us. I’m happy to help you.

    Do you have any caching plugins active?
    If you do, can you please deactivate them and try again to check?

    If it does not work, can you please see if you can follow the steps below?

    • Go to https://example.com/wp-admin/admin.php?page=connection-test-admin-page (switch example.com with your website’s URL)
    • Under Merchant Center, click MC Disconnect
    • Under Google Account, click Disconnect Google Account
    • Under Jetpack, click Disconnect Jetpack (if applicable)
    • Next, go to Marketing > Google Listings & Ads and set up the connection again. :‎)

    Please let us know how it goes.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter leonieeco

    (@leonieeco)

    1 year, 10 months ago

    Hi,

    I did all the steps and i don’t get any further then the start screen with the steps and it just keeps loading.

    What can i do now to solve this

    Plugin Support omarfpg a11n

    (@omarfpg)

    1 year, 10 months ago

    Hi @leonieeco,

    Do you see any errors on your screen or your browser’s console? Can you share a screenshot of what you’re seeing now when you try to connect? Learning more about the current error will help us provide the next steps to troubleshoot this one.

    Thanks!
    -OP

    giangel84

    (@giangel84)

    1 year, 10 months ago

    I had the same issue: error 400 while calling wp-json endpoint in order to connect the WP account (first step).

    I managed that behaviour by switch off every plugin until I found which one was causing the conflict.
    So I was be able to complete all the connections and then I re-enabled the conflicting plugin without any errors.

    Plugin Support omarfpg a11n

    (@omarfpg)

    1 year, 9 months ago

    Hi there 👋 ,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    All the best,
    Omar

Viewing 5 replies - 1 through 5 (of 5 total)

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