Error during import

  • Resolved thorque

    (@thorque)


    4 years, 11 months ago

    Hello,

    I want to import the sample data out of “wp-content/plugins/sensei-lms/sample-data”. But I get an error if I choose one of the CVS-files:

    <p>Es gab einen kritischen Fehler auf deiner Website.</p><p><a href="https://wordpress.org/support/article/debugging-in-wordpress/">Erfahre mehr über die Fehlerbehebung in WordPress.</a></p>

    WP Debug is enabled but I don’t see any debug messages regarding this. Is import not supported.

    I see that the export doesn’t work at all. If I choose courses and lessons to export it starts with the progress bar without any progress. After some time i see only the 1st screen, where I can choose which types (lesson, courses…) I want to export.

    For me it seems that Sensei isn’t for productive usage, because the first things I am trying out doesn’t work as expected.

    BR
    Thorsten

Viewing 2 replies - 1 through 2 (of 2 total)
  • Cena (a11n)

    (@cena)

    4 years, 11 months ago

    Hi @thorque ,

    Thanks for reaching out!

    The critical error message you posted often indicates something failing on our server.

    My initial suspicion is that the PHP memory limit on your server was reached. Please try increasing that by setting the WP_MEMORY_LIMIT constant in the wp-config.php file to a higher value, like 1024M.

    See https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php for more information on that.

    If the memory is not a problem, next I would check server logs (you may need to contact your host for these) around the time the error is generated to see if there’s any clue there.

    Let us know what you find, and if we can help further!

    Best,

    Cena (a11n)

    (@cena)

    4 years, 10 months ago

    Hi Thorsten,

    I’m closing this ticket as resolved since it’s been more than two weeks since your last reply.

    Please feel free to open a new thread if you need additional help.

    Best,
    Cena`

Viewing 2 replies - 1 through 2 (of 2 total)

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