Error code: model_not_found | WordPress.org

Resolved hiorbit
(@hiorbit)

1 year, 4 months ago

Hi,

I’m trying to update single images on my staging site and I’m getting an error in the logs: Error: OpenAI – Error type: invalid_request_error – Error code: model_not_found – The model gpt-4o does not exist or you do not have access to it.

Do you have any suggestions on how to fix this or what the problem might be? FYI The staging site is password protected if that has any effect.

Thanks!

Viewing 1 replies (of 1 total)

Plugin Author Valerio Monti
(@valeriomonti)

1 year, 4 months ago

Hi,
you probably haven’t made any payments on your OpenAi API account yet. You are still using the free tier, right?
If so, you are getting this message because the gpt-4o model is only available to users who have made at least one payment of $5 or more.
Here is the reference: https://help.openai.com/en/articles/7102672-how-can-i-access-gpt-4-gpt-4-turbo-gpt-4o-and-gpt-4o-mini#h_f472fd7cbc

To solve the problem, simply add money to your OpenAi API account credit balance.

I hope this is helpful.
If not, please let me know.

Cheers

Translated with DeepL.com (free version)

Viewing 1 replies (of 1 total)

The topic ‘Error code: model_not_found’ is closed to new replies.

1 reply
2 participants
Last reply from: Valerio Monti
Last activity: 1 year, 4 months ago
Status: resolved