Error: can’t add user

  • rbaarsma

    (@rbaarsma)


    9 years, 4 months ago

    Hi, I’ve just installed a clean WordPress and used this nice plugin to make 2 forms. I’ve also just created a new mailchimp account and created an api key there to use, which I copied over.

    But when I test the form, it says “Can’t add user” in the button..

    If I look at the Mailchimp api it says:
    2016-12-05 15:08:16 GMT nope 109.237.211.81 PUT /lists/…/members/…/ php 0.02s WordPress/4.6.1; http://2dayfr 3.0 The requested resource could not be found.

    Going to guess that somehow the URL of the API request is wrong. Any chance of this being fixed soon?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author fatcatapps

    (@fatcatapps)

    9 years, 4 months ago

    Hello there,

    This is the first report we’ve gotten of this. We’d like to take a more detailed look. Could you please contact our support at https://fatcatapps.com/support/? Feel free to just select paid customer, and provide reference here.

    Thank You,
    Jeremy Hoffman
    Support Engineer,
    Fatcat Apps

    Thread Starter rbaarsma

    (@rbaarsma)

    9 years, 4 months ago

    Sorry forgot to get back on this, but I solved it.

    The problem was that I didn’t have any lists yet in Mailchimp. There was an empty dropdown, but I didn’t look too closely at it. After I added a list, refreshed, and added the list in the “Email marketing provider integration” it was all working as expected.

    Perhaps make that field required and put a message up for the dumbasses like me that use a clean Mailchimp account and don’t add a list :)?

    amelierimbaud

    (@amelierimbaud)

    8 years, 9 months ago

    and added the list in the “Email marketing provider integration” it was all working as expected

    Hello @rbaarsma and @fatcatapps,

    I have the same problem now.

    I don’t understand this issue. @rbaarsma could you explain to me what you did ? “added the list”, i don’t see this action anywhere in MailChimp after creating a list.

    Thank you very much for your help.

    Amélie, from France

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error: can’t add user’ is closed to new replies.