error 500 version 4.4.1

  • codeagency

    (@7grafix)


    11 months, 2 weeks ago

    Hello

    We got an unexpected error today when your plugin is activated as below.
    It returns a full error 500 crash of the entire website.

    We are on version 4.4.1
    PHP version 8.3

    I see in the error log as 2 parts
    One is pointing to code-snippets, but this plugin has nothing that is related to your plugin at all.
    The second one is very specific about some file missing.

    AH01071: Got error 'include_path='.') in /data/sites/web/xxxxxx/www/wp-content/plugins/code-snippets/vendor/composer/ClassLoader.php on line 576; PHP message: PHP Warning: include(/data/sites/web/xxxxxxx/www/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/composer/../../includes/Install.php): Failed to open stream: No such file or directory in /data/sites/web/xxxxxxx/www/wp-content/plugins/code-snippets/vendor/composer/ClassLoader.php on line 576; PHP message: PHP Warning: include(): Failed opening '/data/sites/web/xxxxxx/www/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/vendor/composer/../../includes/Install.php' for inclusion (include_path='.') in /data/sites/web/xxxxxxxxx/www/wp-content/plugins/code-snippets/vendor/composer/ClassLoader.php on line 576;

    Any idea what is causing this and how to fix this? Everything is up to date. I see similar messages in this support board from recent 1-2 weeks ago prior to the version we have. But I don’t know if it’s really related.

    Thanks!

Viewing 1 replies (of 1 total)
  • Plugin Contributor alexmigf

    (@alexmigf)

    11 months, 2 weeks ago

    Hi @7grafix

    Please try deleting our plugin and reinstalling it with a fresh copy. Don’t worry—your settings will remain intact.

    Let us know.

Viewing 1 replies (of 1 total)

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