Email stats not sorted by date

Resolved Shrik
(@saowp)

2 years, 4 months ago

https://wordpress.com/stats/day/example.com shows the stats for the latest emails, with the latest email at the top of the list. However, on clicking “View all”, the page https://wordpress.com/stats/day/emails/example.com shows emails sorted by Opens, with no apparent way to sort by date. Although the column title is “Latest Emails”, the latest emails are not seen in this list, if their open count is low.

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Support Erina (a11n)
(@eri32s98)

2 years, 4 months ago

Hi @saowp, thanks for the feedback, would you be able to share a screenshot and/or let us know which site this is for so we can take a closer look?
If you do not want to post those info publicly on this forum, you can contact us privately via this contact form. If you choose to reach out directly, please include a link to this thread.

Thread Starter Shrik
(@saowp)

2 years, 4 months ago

Hi @eri32s98, I tried the contact form link you sent, it says “You are not logged in. Please login now with your WordPress.com account so we can best support you.” After I click on the link and login, it returns me to the exact same page asking me to login 🙁

Plugin Support Erina (a11n)
(@eri32s98)

2 years, 4 months ago

Hi @saowp, can you first login to WordPress.com at https://wordpress.com/log-in/, then use the Jetpack contact form?

Thread Starter Shrik
(@saowp)

2 years, 4 months ago

@eri32s98 I tried that exact sequence that you suggested, jetpack.com still tells me that I am not logged in. I am able to access the other wordpress.com account areas just fine.
Plugin Support Erina (a11n)
(@eri32s98)

2 years, 4 months ago
Hi @saowp, please try clearing your browser cache and/or test using a different browser.
- This reply was modified 2 years, 4 months ago by Erina (a11n).
Thread Starter Shrik
(@saowp)

2 years, 4 months ago

Hi @eri32s98 the ticket is #7519516

Plugin Support Erina (a11n)
(@eri32s98)

2 years, 4 months ago

Hi @saowp, we replied to your email, please check your email inbox.
Since you have a ticket open with us, I’ll set this thread to resolved.

Thanks to your feedback, this enhancement request was filed, https://github.com/Automattic/wp-calypso/issues/85880

Viewing 7 replies - 1 through 7 (of 7 total)

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