Email orders missing

  • Resolved mkbarraco

    (@mkbarraco)


    4 years, 6 months ago

    Hi there,

    I can’t receive any emails on new orders of my customers. Settings are good…

    I tried to use different accounts for administration, on settings.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    4 years, 6 months ago

    Hi @mkbarraco,

    Just to check, as you say settings are good, have you cross-checked whether you have enabled and set the correct recipient of the New Order email in WooCommerce → Settings → Email.

    If the above is set correctly, please follow this email troubleshooting guide to assess the issue further – https://docs.woocommerce.com/document/email-faq/

    Hope this helps, we’ll be happy to be of further assistance.
    Many thanks.

    Thread Starter mkbarraco

    (@mkbarraco)

    4 years, 6 months ago

    Hi (@abwaita),

    thanks for your help. I fix the issue: emails for processing order activated.

    • This reply was modified 4 years, 6 months ago by mkbarraco.
    Mirko P.

    (@rainfallnixfig)

    4 years, 6 months ago

    Hello there,

    Glad to hear you could manage to fix the issue!

    Please feel free to open a new topic if you have any other questions.

    Have a good one!

Viewing 3 replies - 1 through 3 (of 3 total)

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