Email Delivery Problems
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I have a site using custom contact forms — I have discovered that with the cleantalk contact form protection enabled, the emails aren’t being delivered to the recipient, even though they are showing as “Approved” in the CleanTalk logs. I can see from my server logs that the contacts shown as “Approved” are not actually being transmitted through the server — so I am assuming there must be some sort of glitch. The forms work & email is delivered if I disable the protection for custom forms — but I need to protect the users on this site from receiving spam email through the contact forms.
The page I need help with: [log in to see the link]
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It is not a plugin, it is the form that is built into a premium theme.
I am going to submit a support request directly. When I clicked the “support” button at cleantalk it referred me here, but I if you need to test then I would prefer to provide information in a private context.
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