Elementor Plugin breaks my page

  • Resolved saranee

    (@saranee)


    5 years, 3 months ago

    Hi,

    I am creating a website on Bluehost using the Blossom Spa Theme. When I activate the Elementor plugin, the page completely disappears and all you can see is my background image.

    I have all my plugins deactivated. When I activate Elementor the page disappears. When I deactivate it the page reappears. Again, this is with all other plugins deactivated.

    Any thoughts why this might be happening?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • saidaboukhadra

    (@saidaboukhadra)

    5 years, 3 months ago

    Hello,

    Please switch your theme (temporarily) and see if it makes any difference, please try and take a WP default theme such as Twenty-Twenty.

    Please also regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard, then make sure that you clear:

    your WP cache (your WP plugin if you have one),
    your server cache (if you have one. In this case, you can contact your hosting provider),
    and your browser cache.

    For reference: https://docs.elementor.com/article/184-cant-edit-with-elementor

    Regards,
    Said

    Thread Starter saranee

    (@saranee)

    5 years, 3 months ago

    I activated the theme twenty twenty – elementor causing the same problem. All content disappears and only the background image fills the page – no menu bar, no content – nothing but background image.

    I upgraded the php to 7.4

    I cleared the cache

    I regenerated the CSS per your instructions.

    Any other suggestions? I would really like to continue using the Elementor plugin.

    Thread Starter saranee

    (@saranee)

    5 years, 3 months ago

    I contacted the web host (bluehost) and they can’t seem to find any problems on their end. They cleared the cache and upgraded the php to 7.4.

    It seems to be breaking just the home page. When Elementor is activated, the content hugs the top of the home page and there is no primary menu to try to go to other pages (theme layout is gone).

    If I open dashboard, go to “pages” and select a different page such as “about us”, that page looks great, it has the header, menu and content and theme layout. It’s almost like the css style sheet has disappeared for the home page when Elementor is activated.

    I have used Elementor on many of my websites. This is the first time I’ve run into this problem. I tried 3 different themes – still with the same problem, so not an issue with the themes.

    I deactivated every plugin and the theme works fine. When I activate just Elementor, the theme breaks, so it can’t be conflicting with any of the other plugins as they are all deactivated.

    Thanks
    Saranee

    Thread Starter saranee

    (@saranee)

    5 years, 3 months ago

    Ok, think I figured it out. I clicked on “Edit” page and then in the far Right column I changed the template from “Default Theme” to “Theme”. Now everything seems to be working.

Viewing 4 replies - 1 through 4 (of 4 total)

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