Hi @mirzaali940
You are experiencing a critical error message, most likely due to a conflict with a third-party plugin or theme. Please check your administrator’s email inbox for a WordPress notification about this error. The message should contain the Error Details section at the bottom, where you can see the stack trace and the plugin or theme causing the issue.
For resolving the issue, I would suggest the following steps:
- Create a complete BACKUP of your website.
- Deactivate all your plugins except Elementor.
- Switch to another theme, Twenty Twenty or Hello Elementor, for example.
- Test page editing and website loading. It should work fine.
- Switch to your currently active theme.
- Test page editing and website loading. If the site still loads a critical error, the issue comes from the theme, and you should switch to a different theme.
- If the theme is not the source of the problem, start activating other plugins one by one. After every activation, check the page editing and site loading until you find the culprit. Inform the third-party plugin developers about the issue. While waiting for them to fix the problem, keep the conflicting plugin deactivated or look for an alternative solution to replace those features.
I hope this helps.
Kind regards!
Error i got from the email:
An error of type E_ERROR was caused in line 407 of the file /home3/bluepin8/public_html/wp-content/plugins/elementor/includes/base/element-base.php. Error message: Uncaught TypeError: Argument 2 passed to Elementor\Element_Base::add_link_attributes() must be of the type array, null given, called in /home3/bluepin8/public_html/wp-content/plugins/bdthemes-prime-slider-lite/modules/general/widgets/general.php on line 2598 and defined in /home3/bluepin8/public_html/wp-content/plugins/elementor/includes/base/element-base.php:407
it clrealy shows that the elementor causing the issue. please help me with issue
H @mirzaali940
Thank you for your message and for the error stack trace. If you take a closer look at this error, you will notice that the call for add_link_attributes() comes from the bdthemes-prime-slider-lite plugin:
/home3/bluepin8/public_html/wp-content/plugins/bdthemes-prime-slider-lite/modules/general/widgets/general.php
There is already a report about this issue on the Prime Slider support forum: https://wordpress.org/support/topic/prime-slider-conflict-with-elementor-suddenly/
The Prime Slider plugin developers have fixed this issue and released a new 3.15.12 version. Per their instruction, if you take an update or download and activate the latest version of their plugin, then your issue will be solved. If this doesn’t happen, please reach out to Prime Slider plugin support.
Kind regards,
