Edit button not working anymore

  • Resolved Forge12 Interactive GmbH

    (@forge12)


    2 years, 3 months ago

    Hello,
    thanks for the great plugin. Unfortunatelly the edit button isn’t working anymore since the last update.

    The developer shows the following error message:
    query function not defined for Select2 s2id_oxi-image-hover-col-lap

    Any clues on how to solve this?

    Thanks in Advance,
    Marc

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Richard

    (@richardmallick)

    2 years, 3 months ago

    Hi,
    Thank you for contacting us. Hope you are doing well.
    I read your problem. Can you please reinstall the plugin? It can resolve the issue.

    Thank you.
    Regards,
    Oxilab Support.

    Thread Starter Forge12 Interactive GmbH

    (@forge12)

    2 years, 3 months ago

    Hello, we already downloaded and uploaded the plugin again. Still the same error. Any other clues?

    Thread Starter Forge12 Interactive GmbH

    (@forge12)

    2 years, 3 months ago

    Hello @richardmallick, any update on this issue?

    Best Regards
    Marc

    Plugin Author Richard

    (@richardmallick)

    2 years, 3 months ago

    Hello Marc,
    Sorry for the inconvenience. Our developer is checking it. I will come back to you as soon as possible.

    Thank you.
    Regards,
    Richard.

    Thread Starter Forge12 Interactive GmbH

    (@forge12)

    2 years, 3 months ago

    Hello @richardmallick,

    Any info about the status?

    Thanks in Advance
    Best Regards
    Marc

    Plugin Author Richard

    (@richardmallick)

    2 years, 3 months ago

    Hello,

    After checking our development sites all are okay and maybe there have been any JS errors or caching issues with your sites.

    Kindly clear your browser cache and check again. If you use Clouldflare, Please clear all cache from there. If not, reply with some images so we can figure out the errors.

    Plugin Author Richard

    (@richardmallick)

    2 years, 2 months ago

    Hello,

    Since it’s been a while since we last heard back from you, we’re going to mark this topic resolved.

    If you experience any further difficulties, please feel free to open a new topic.

    Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)

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