DS CF7 Math Captcha Refresh Button not working

  • Resolved kitakat

    (@kitakat)


    1 year, 2 months ago

    Hello,
    I am currently using the DS CF7 Math Captcha plugin with a WordPress version 6.7.2 and Contact Form 7 version 6.0.4. The integration of the captcha and the validation of the form work well, but I have a problem with the refresh button, this doesn’t trigger any action. No console errors or similar are displayed. On page refresh, however, a new captcha is generated as expected.

    Any idea what the problem could be and how I can fix this behavior?
    Thanks in advance for your support!

Viewing 1 replies (of 1 total)
  • Plugin Author dotsquares

    (@dotsvijay)

    1 year ago

    Hello,
    Thanks for the details. Since the captcha and form validation are working but the refresh button isn’t responding (and no console errors appear), here are a few things you can try:

    • Plugin Conflict: Temporarily disable other plugins or switch to a default theme to check for any conflicts.
    • jQuery Check: Ensure that jQuery is properly loaded, as some themes or optimization plugins may block or defer it.
    • Caching Issue: If you’re using a caching or minification plugin, try clearing the cache and exclude the captcha script from being minified.
    • Outdated CF7: You’re currently using Contact Form 7 version 6.0.4 consider updating to the latest version for improved compatibility.

    If the issue still persists, feel free to reach out and we’ll be happy to assist further.

Viewing 1 replies (of 1 total)

The topic ‘DS CF7 Math Captcha Refresh Button not working’ is closed to new replies.