Dropbox Password Change

  • Resolved re7ox

    (@re7ox)


    9 years, 7 months ago

    Hi I updated my Dropbox password and only just noticed that AIO DB lost connection, rather than just breaking connection all the backups exported out to DB vanished. Is this a known thing?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Pim J. Iliev

    (@pimjitsawang)

    9 years, 7 months ago

    Hi re7ox,

    No, this is not.
    What version of Dropbox Extension are you using?

    Thread Starter re7ox

    (@re7ox)

    9 years, 7 months ago

    Hi Pim,

    Thought not. I keep all AIO updated to latest versions. Current being Version 3.15

    Also;

    All-in-One WP Migration = Version 5.50

    All-in-One WP Migration Unlimited Extension = Version 2.8

    I’ve not checked Dropbox for backups as I have a Pro account, but the fact folders vanished is not a good sign.

    Here to help feedback as a customer if you need me.

    Cheers

    re

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    9 years, 7 months ago

    Hi re7ox,

    Have you sent a support ticket to support at servmask.com?
    I would really like the engineers to have a look further if you do not mind.

    Thread Starter re7ox

    (@re7ox)

    9 years, 7 months ago

    No support ticket yet as I wasn’t sure of the level of investigation needed. Can you fire over the link and I’ll do so.

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    9 years, 7 months ago

    Here it is – https://servmask.zendesk.com/hc/en-us/requests/new

    Thank you!
    Pim

Viewing 5 replies - 1 through 5 (of 5 total)

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