Doesn’t convert plugin

  • Resolved Bogdan Shapovalov

    (@mrbogdan)


    4 years, 3 months ago

    Hello, thanks for the plugin, I hope it will work and we will buy a subscription.

    1. But until it works, the site – https://logoped-36.ru

    There are no errors in the admin panel, the settings are as follows:
    https://prnt.sc/24bumfb
    https://prnt.sc/24bun0g
    https://prnt.sc/24buo1o

    Maybe you have some ideas on how to make the plugin work.
    Checked according to your instructions – all the pictures

    2. And another question, if you buy a pro version, then how do I understand the conversion will take place through your server? Maybe the plugin will work just like that.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    4 years, 3 months ago

    Hello @mrbogdan,

    Thanks for your message.

    1. See the plugin FAQ for information on how to check if a plugin is working properly. More specifically in the question “How to check if plugin works?”. Your screenshots are not working for me, I cannot view them.

    2. Converting images is done using my server, but the converted images are saved on your server.

    Best,
    Mateusz

    Thread Starter Bogdan Shapovalov

    (@mrbogdan)

    4 years, 3 months ago

    1. https://logoped-36.ru/kontakty/ It is strange that screenshots do not open. Here is a link, for example, to the contacts page, there are 2 images of buildings. I did everything as in your FAQ image anyway оpg and png.

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    4 years, 3 months ago

    @mrbogdan From what I can see you are using the WebP Express plugin. I am not able to help in this matter.

    Thread Starter Bogdan Shapovalov

    (@mrbogdan)

    4 years, 3 months ago

    I’m sorry. You haven’t answered for a while and I tested another plugin. Yours has now been returned. We get an interesting pattern.

    On the main page of Googlespeed shows that there are no webp images, but for example, there are contacts on the page.

    At the same time, webp images are not displayed on the contacts page as described in your faq

    Thread Starter Bogdan Shapovalov

    (@mrbogdan)

    4 years, 3 months ago

    pagespeed somehow selectively shows what is a webp and what is not, maybe your plugin is not able to optimize their images inside elementor blocks?

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    4 years, 3 months ago

    @mrbogdan Using the default via .htaccess mode all images can be displayed in WebP.

    Thread Starter Bogdan Shapovalov

    (@mrbogdan)

    4 years, 3 months ago

    Happened now by changing the setting to Pass Thru.

    As I understand it, this means that I have problems on the server once in a while – .htaccess didn’t it work?

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    4 years, 3 months ago

    @mrbogdan The via .htaccess method should work fine all the time. However, you are using a different plugin now, so it’s hard to help you. I do not see a problem.

Viewing 8 replies - 1 through 8 (of 8 total)

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