Does not update database when changes are made

  • radrotor

    (@radrotor)


    9 years, 3 months ago

    Any changes made in settings don’t work on one installation of amp.
    It appears to be a database error.
    I have amp installed on 3 identical sites, same shared server, same WP version 4.7.1, same plugins.
    Errors experienced were front page not being displayed on all 3 sites.
    Latest update fixed this problem on two sites.
    The update did not change anything on the third site, it still shows a post as home page.
    I found that the database suffix on two sites with amp working, to be this format “wp_options”
    The site not working has this format “wpsf_options”
    The site not working was a clean, new install of WP 4.7.1, not an upgrade.
    Does this install create a different database format?
    If this is the case, how do I fix it/
    I tried uninstall and re-install of amp, it just picked up my previous settings.
    BTW, Amp works well on other two sites.

Viewing 1 replies (of 1 total)
  • Plugin Author Supremacy Digital

    (@seosupremacy)

    9 years, 2 months ago

    Hi radrotor

    We apologize for the late reply to your issue, we have improved a lot in the recent time. Can you please verify if you are still seeing this issue with our plugin’s latest version?

    We encourage you to please submit a support ticket at https://amp.freshdesk.com/helpdesk/ with supporting screenshots (if any).

Viewing 1 replies (of 1 total)

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