• Resolved pfm

    (@pfm)


    Hello,
    I do get different stats on the same article on the different places. It’s not the amount of User/SiteViews that might explain it. Therefore I try to give some details and it would be great to get some explanation if there is.

    On the Popular Posts Admin Page: 165 views
    On the posts list view, Total views: 100 views
    On the edit post screen, Overview (30d): 151 (o 161)

    Normally I do not check this but this post is from yesterday evening therefore all views are within the last 24h. There should not be any filters that produce that different numbers.

    Furthermore I got it the other way around with some other articles that are written within the last 30d (>300 in list view and only 71 in the admin stats).

    Thank you for your help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hi @pfm,

    You’re using a caching plugin (WP Super Cache) which explains the difference between what you’re seeing in the Stats section and the list on your site’s sidebar: you are comparing the cached version of a page that doesn’t get updated every time you visit it vs the data from the Stats section which does get updated since it doesn’t get cached by WP Super Cache.

    To prevent WP Super Cache from caching the WPP widget, please follow these instructions:

    1. Go to Settings > WordPress Popular Posts > Tools, enable the Ajaxify widget option under Data and hit the Apply button to save changes.
    2. Go to Settings > WP Super Cache and click on Delete Cache.
    3. Go to the Advanced tab and make sure that Cache Timeout is set to 43200 seconds (that’s 12 hours) or less.

    Regarding this one:

    On the edit post screen, Overview (30d): 151 (o 161)

    I wouldn’t know as this wasn’t added to your Post Edit screen by WPP. This is coming either from your theme or another plugin, would need to see how this was implemented in order to tell what’s going on.

    Thread Starter pfm

    (@pfm)

    Dear Hector,

    thank you for the super fast reply!

    Did what you suggested. Sorry for not reading the Ajax setting before (as it was clear stated on the option). The cache timeout is set to 720 minutes now (was 600 before).

    The overview plugin is the one from PIWIK.

    I would understand if the numbers are always higher on one view on the stats, but not that one is higher on the admin stats and the other is higher on the static part.

    Am I right saying the admin view is counting each visit to the page? The same should be done by PIWIK (it is URL based as far as I understand). So these two numbers should be the same. On the list view it counts the post only if it is new generated?

    As I said, I have the other way around as well. In the list view 340 and the admin stats 72 – though it is less than 10 days old and the admin is on 21-dec till today.

    Plugin Author Hector Cabrera

    (@hcabrera)

    Unfortunately I’m not familiar with PIWIK nor how it works (first time I’ve heard of it to be honest). Just did a quick search on Google to learn a bit about it.

    Regarding your questions, you’ll want to read this and this, and finally this.

    If you have any further questions don’t hesitate to ask 🙂

    Thread Starter pfm

    (@pfm)

    PIWIK is similar to GA. The two give me similar view counts. Now I understand how your plugin works. I will have an eye on it and if I can figure out where the differences may com from, I let you know. It is still a little bit strange but I will figure out. Your explanations on the last “this” (compared to Jetpack) give me some ideas where to look at.

    Thank you for the great plugin!!

Viewing 4 replies - 1 through 4 (of 4 total)

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