Plugin Author
Joel
(@joelhardi)
If you have the backup log file enabled, all you have to do is run the SQL commands it contains to re-insert the users into the database.
You can do this using the mysql command from the command line, or a GUI database client or tool like phpMyAdmin. Your choice.
There’s a Q/A in the FAQ with some more info.
My website is https://storiesfromacottage.com
I asked Bluehost to help me restore my deleted users. They sent me unbelievably complicated information. Here is what they sent me:
Generating a Private/Public Key
SSH Connections
SSH Access
I don’t understand any of this. Can someone help me restore my deleted users?
I found this information on your plugin:
HOW DO I RESTORE A USER ACCOUNT FROM THE BACKUP FILE?
The file is plain text and consists of SQL statements that re-insert the deleted database records, very similar to the backup files that mysqldump creates. (Feel free to open up the backup file in your favorite text editor and take a look!)
So, to simply re-insert all the deleted users from the backup file, you just need to run the file through the mysql command:
mysql your_wp_database < userspamremover.restore.sql
I sent your information above to BlueHost. They sent me the links below:
Generating a Private/Public Key
https://my.bluehost.com/hosting/help/ssh-keygen
SSH Connections
https://my.bluehost.com/hosting/help/301
SSH Access
https://my.bluehost.com/hosting/help/18
I would appreciate someone helping me. I don’t understand how to fix this problem, using your information or using BlueHost’s information.
