• when a reddit member deletes a comment is there a way for “Deleted” to be removed from the comments thread on wp?

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Contributor Hudson Atwell

    (@hudson-atwell)

    Hi @dexterroona,

    It should automatically remove them once the cache clears. But when logged in you can also manually hide them from the public, this should remove ahead of the cache clearing.

    By this time, it should already be gone.

    Thread Starter dexterroona

    (@dexterroona)

    im still seeing the word Deleted in the thread

    Plugin Contributor Hudson Atwell

    (@hudson-atwell)

    That might be just for you logged in as the admin. Deleted comments on Reddit are still included in the API result, so they are still shown but with the deleted flag, to the admin, but should not be shown to everyone else. If you open the same page in incognito does it show as a comment still?

    If it does then its a bug and I’ll need to get a fix out.

    Thread Starter dexterroona

    (@dexterroona)

    still shows in incognito

    Plugin Contributor Hudson Atwell

    (@hudson-atwell)

    @dexterroona I see. It turns out user deleted comments are handled differently from comments that the admin deletes. I’ve a fix on the way that should solve the problem in 1.4.5, but I’m unable to test today. Can you let me know if it fixes the issue?

    Thread Starter dexterroona

    (@dexterroona)

    yeah i can update in the morning and report back.

    Thread Starter dexterroona

    (@dexterroona)

    hi im updated and im still seeing deleted where the comment was.

    Plugin Contributor Hudson Atwell

    (@hudson-atwell)

    I am thinking, unless I’ve missed something, it should be the cache you are seeing and by this time it should be fixed, considering the amount of time that has passed. Please try incognito again. And could you take a screenshot or describe your Radle caching settings?

    I am running a test with no caching on on 1.4.5 and I deleted one as admin and one as the original commenter and both are redacted on render inside the blog post.

    Test in Reddit:

    Test in WordPress:

    Thread Starter dexterroona

    (@dexterroona)

    when i am logged out and using an inognito window the delete tag still shows like it is showing in italics on the second image.

    Im logged out when seeing this so everyone can see this? the problem being if i have to delete multiple comments in the thread it will appear multiple times

    on Jetpack boost i am set to cache pages with no exceptions and im also serving pages by cloudfare

    Plugin Contributor Hudson Atwell

    (@hudson-atwell)

    We’ll need to clear the Jetpack cache and the cloudflare cache.

    Im logged out when seeing this so everyone can see this? the problem being if i have to delete multiple comments in the thread it will appear multiple times

    If you are logged out then you should be seeing what everyone else sees. If you are logged in you should be able to see additional controls that will allow you to hide/show comments. They do not even need to be deleted from reddit for you to hide/show them at the WordPress Radle admin level.

    Its been a few days, and you are on 1.4.5, can you check now? If that does not work can you share the blog post and the reddit post and also take a screenshot of your Radle caching settings in the radle settings page and share here?

    Thread Starter dexterroona

    (@dexterroona)

    post – https://actionfiguregeek.com/new-transformers-overgear-series-action-figures/

    Reddit post – https://www.reddit.com/r/ActionFigureGeek/comments/1rcdzog/comment/o706lgq/

    The only cache setting i have on radle is cache duration which is disabled

    Boost and Cloudfare cache has been cleared.

    But still no change though!

    Plugin Contributor Hudson Atwell

    (@hudson-atwell)

    I took a look at there is a comment showing as deleted for me. Is this what you see as well, too?

    Thread Starter dexterroona

    (@dexterroona)

    yes thats what i see but want the italic Deleted text not to show

    Plugin Contributor Hudson Atwell

    (@hudson-atwell)

    There’s often a handful of relavent discussion that occurs in a thread of a deleted comment. Reddit also leaves the deleted comment as a placeholder with the deleted note.

    For this one, to hide it, you could use your admin tools when logged in to hide it manually and it should remove the thread, but leaving the [deleted] placeholder is the default behavior.

    What you could do as a permanent workaround is add this styling to your theme:

    .radle-deleted-comment {
    display:none !important;
    }
Viewing 14 replies - 1 through 14 (of 14 total)

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