Debug Events

  • Resolved danielbmxd

    (@danielbmxd)


    2 years, 3 months ago

    Hello, the plugin shows me the following message
    Content
    Mailer: Another SMTP
    SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server Additional SMTP info: php_network_getaddresses: getaddrinfo failed: Name or service not known
    Source
    Wordfence Security
    /home/mxlqvyci/public_html/wp-content/plugins/wordfence/lib/wfIssues.php (line: 489)
    or
    Source
    WP Mail SMTP
    /home/mxlqvyci/public_html/wp-content/plugins/wp-mail-smtp/src/Reports/Emails/Summary.php (line: 112)

    However, upon re-saving the data or sending a test email without making any changes, the alert disappears. The hosting provider informs me that there are no server-side issues. Could you help me find something that might be causing this?

Viewing 1 replies (of 1 total)
  • Plugin Support Darshana

    (@darshanaw)

    2 years, 3 months ago

    Hi @danielbmxd,

    Thanks for reaching out! It is likely that one of your plugins (Contact form. WooCommerce) is sending emails from your website using a different email address than the one you have authenticated with the WP Mail SMTP plugin.

    Please try enabling the ‘Force From Email’ option under the WP Mail SMTP -> Settings page, and see if that resolves your issue.

    I hope this helps. Thanks!

Viewing 1 replies (of 1 total)

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