cURL error 7

  • Castor

    (@castoruk)


    7 years, 3 months ago

    Hi

    We have recently been converting a number of website from HTTP to HTTPS and are now experiencing a number of errors.

    When trying to view Report we received error: cURL error 7: Failed to connect to api.monsterinsights.com port 443: Connection timed out

    Also cannot ‘verify credentials’ although I can re-authenticate with the GA.

    For reference the servers is CentOS 7.6.

    CURL = 7.29.0
    OpenSSL = 1.0.2k-fips
    PHP CURL = 7.62.0

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author chriscct7

    (@chriscct7)

    7 years, 3 months ago

    Hi there,
    The error you are receiving is because your cURL is well, to say out of date would be a dramatic understatement.

    cURL 7.29 was released on February 6th, 2013, so it’s basically 6 years out of date, and 47 versions behind the current version. As such it’s not capable of understanding newer HTTPs protocols like the ones that you probably deployed.

    The solution here is you need to demand that your hosting provider updates this immediately or frankly if they are unwilling to do so I would highly recommend switching hosting providers.

    This version of cURL has 46 known, public security vulnerabilities. It is imperative that you update.

    -Chris

    Thread Starter Castor

    (@castoruk)

    7 years, 3 months ago

    Hi Chris

    Thanks for your reply.

    Just to clarify, as there are a couple of different elements called curl.

    Checking via PHPinfo cURL Information = 7.62.0 and enabled.

    Via the SSH command curl -V I get “curl 7.29.0 (x86_64-redhat-linux-gnu)”.

    I’m not 100% sure if these are two different elements, or one relies on the other?

    Thread Starter Castor

    (@castoruk)

    7 years, 3 months ago

    Sorry to ask again but is PHPinfo cURL what we are talking about here or is it command line curl?

    Or does the command line (linux) CURL need to be updated?

Viewing 3 replies - 1 through 3 (of 3 total)

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