CSV attachment missing

  • Resolved heikoppi

    (@heikoppi)


    10 months, 1 week ago

    Hi,

    we are logging mails with your plugin and it works fine. For some reason one of two attachments is missing in the HTNL and RAW tab (its a pdf and a csv file). In the JSON tab the attachments are listed like this (both files are mentioned):

    “attachments”: “\/jhsk\/abc123\/98797dfgd9g79g87dg\/my-pdf.pdf,\\n15640_order_data.csv”

    Maybe the \n (at the beginning) is causing the problem with the csv file. Is this a problem in our code or in the plugin? We are using wp_mail for sending this email. The attachments are collected in an array.

    Plugin Version: 1.14.0
    Browser: Google Chrome
    OS: MacOS

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Darshana

    (@darshanaw)

    10 months ago

    Hi @heikoppi,

    Thank you for reaching out and for providing the additional details!

    I will share this information with one of our developers and will update you as soon as I receive more information.

    I appreciate your patience in the meantime. Thank you!

    Plugin Support Darshana

    (@darshanaw)

    9 months, 2 weeks ago

    Hi @heikoppi,

    Thank you for your patience! Our developers have informed that the issue has been resolved, and the fix will be included in the next update release. For your reference, you can check the public GitHub issue here and the pull request link here.

    Thanks again!

    Thread Starter heikoppi

    (@heikoppi)

    8 months, 3 weeks ago

    Hi @darshanaw,

    thank you for fixing this issue. Can you tell me when the update will be released?

    Thanks 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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