Critical Error

  • Resolved 🅟🅔🅡🅘🅐🅖🅞

    (@periago)


    3 years, 4 months ago

    Hi,

    This has happened twice in a few days while uploading new products into WooCommerce. Any assistance much appreciated.

    WordPress caught an error with one of your plugins, Rank Math SEO.When seeking help with this issue, you may be asked for some of the following information:

    WordPress version 6.1.1
    Active theme: Themify Shoppe (version 5.7.3)
    Current plugin: Rank Math SEO (version 1.0.103.1)
    PHP version 7.4.33

    Error Details
    =============
    An error of type E_ERROR was caused in line 53 of the file /home/argenweb/public_html/wp-content/plugins/seo-by-rank-math/includes/class-settings.php. Error message: Uncaught Error: Class ‘RankMath\Helpers\Sitepress’ not found in /home/argenweb/public_html/wp-content/plugins/seo-by-rank-math/includes/class-settings.php:53
    Stack trace:
    #0 /home/argenweb/public_html/wp-includes/class-wp-hook.php(308): RankMath\Settings->init(”)
    #1 /home/argenweb/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
    #2 /home/argenweb/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #3 /home/argenweb/public_html/wp-settings.php(617): do_action(‘init’)
    #4 /home/argenweb/public_html/wp-config.php(5655): require_once(‘/home/argenweb/…’)
    #5 /home/argenweb/public_html/wp-load.php(50): require_once(‘/home/argenweb/…’)
    #6 /home/argenweb/public_html/wp-admin/admin-ajax.php(22): require_once(‘/home/argenweb/…’)
    #7 {main}
    thrown`

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Rank Math Support

    (@rankmathteam)

    3 years, 4 months ago

    Hello @periago,

    Thank you for contacting Rank Math support and bringing your concern to our attention.

    There seems to be a missing class. Please try deleting the Rank Math plugin and re-installing a fresh copy. Don’t worry; the settings data should not be removed upon re-installing it.

    If the issue persists, please check if there are other plugins or your currently active theme that may be conflicting with Rank Math’s functionality, to determine that, please refer to this guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know; your users won’t be affected by this troubleshooting.

    Let us know how that goes. Looking forward to helping you with this one.

Viewing 1 replies (of 1 total)

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