Crash in wp-admin in Boostrap.php

  • Resolved ericmulder

    (@ericmulder)


    1 year, 5 months ago

    The free plugin crashes when used together with the premium plugin with the following error:

    [25-Nov-2024 13:20:10 UTC] PHP Fatal error:  Uncaught Error: Call to undefined function ACFWF\Models\ACFWP() in /home/customer/www/domain/public_html/wp-content/plugins/advanced-coupons-for-woocommerce-free/Models/Bootstrap.php:376

    Free version Versie 4.6.3.2, Premium version 4.0.0

    Models/Bootstrap.php:376

    if ( $this->_helper_functions->is_plugin_active( Plugin_Constants::PREMIUM_PLUGIN ) && version_compare( ACFWP()->Plugin_Constants->VERSION, '2.2', '<' ) ) {
                $href = admin_url( 'admin.php?page=wc-settings&tab=acfw_settings' );
            }

    Fixed by changing this part to:

            if ( $this->_helper_functions->is_plugin_active( Plugin_Constants::PREMIUM_PLUGIN ) && function_exists('ACFWP') &&  version_compare( ACFWP()->Plugin_Constants->VERSION, '2.2', '<' ) ) {
                $href = admin_url( 'admin.php?page=wc-settings&tab=acfw_settings' );
            }
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Fauzan Azizie

    (@fauzanade)

    1 year, 5 months ago

    Hi Eric,

    We recently discovered an issue caused by a new plugin in the WordPress directory that shares a similar naming structure to our premium plugin. This has led to some customers accidentally updating to their plugin instead of ours, resulting in critical errors. Please keep in mind that all of our Advanced Coupons for WooCommerce are made by our company, Rymera Web Co. https://snipboard.io/SWIqhl.jpg

    We sincerely apologize for any inconvenience this may have caused and are actively working with WordPress to resolve the issue. In the meantime, we want to ensure you have the correct version of our plugin installed.

    To fix this issue, please follow the steps below to manually update your plugin:

    1. Log in to your account on our website and download the latest version of the plugin under the Download tab.
    2. Log in to your WordPress admin dashboard.
    3. Navigate to Plugins > Add New and upload the downloaded plugin file to replace the current version.
    4. Activate your license in Coupons > License.
       

    After updating to the latest version, navigate to Coupons > Help and click on Refetch update data to ensure you receive the correct updates in the future. These steps will ensure your website is running the correct version of our plugin without any interruptions.

    Also, as you are our Premium plugins user, please contact us directly via our support form here: https://advancedcouponsplugin.com/submit-support-ticket/

    oaktown1234

    (@oaktown1234)

    1 year, 5 months ago

    Hello. I apologize in advance since I have very limited skills in this area. I logged into my account on your website. I can see my account and the plugins I paid for. When I click download it just sends me back to the login page. I can click some of the other tabs which do work. I believe I am having the same issue. When logging into wordpress through my bluehost account it says. “There has been a critical error on this website….”etc…

    Plugin Author Josh Kohlbach

    (@jkohlbach)

    1 year, 5 months ago

    Hi @oaktown1234 please email support@advancedcouponsplugin.com directly with your name and license info and we will assist you directly.

    Thread Starter ericmulder

    (@ericmulder)

    1 year, 5 months ago

    Thanks, this was the case indeed. I suspect our wp cli update pulled the wrong update. Is this fixed in future versions?

    Plugin Support karlaviado

    (@karlaviado)

    1 year, 4 months ago

    Hi @ericmulder

    We’ve already raised this concern to WordPress, and this should not happen again in the future. 🙂

    We apologize for the inconvenience that this has caused you.

    Thread Starter ericmulder

    (@ericmulder)

    1 year, 4 months ago

    Thanks! You never know who’ll take over your plugins nowadays 😉

Viewing 6 replies - 1 through 6 (of 6 total)

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