• Resolved twgerber

    (@twgerber)


    My cpu spikes just doing a simple product update in WooCommerce.

    I see these errors in logs

    
    [20-Oct-2023 13:16:01 UTC] woocommerce_blocks_checkout_order_processed is deprecated since version 7.2.0! Use woocommerce_store_api_checkout_order_processed instead. This action was deprecated in WooCommerce Blocks version 7.2.0. Please use woocommerce_store_api_checkout_order_processed instead.[20-Oct-2023 13:16:13 UTC] woocommerce_blocks_checkout_order_processed is deprecated since version 7.2.0! Use woocommerce_store_api_checkout_order_processed instead. This action was deprecated in WooCommerce Blocks version 7.2.0. Please use woocommerce_store_api_checkout_order_processed instead.[20-Oct-2023 13:16:26 UTC] woocommerce_blocks_checkout_order_processed is deprecated since version 7.2.0! Use woocommerce_store_api_checkout_order_processed instead. This action was deprecated in WooCommerce Blocks version 7.2.0. Please use woocommerce_store_api_checkout_order_processed instead.[20-Oct-2023 13:16:35 UTC] woocommerce_blocks_checkout_order_processed is deprecated since version 7.2.0! Use woocommerce_store_api_checkout_order_processed instead. This action was deprecated in WooCommerce Blocks version 7.2.0. Please use woocommerce_store_api_checkout_order_processed instead.[20-Oct-2023 19:45:06 UTC] Cron reschedule event error for hook: action_scheduler_run_queue, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {"schedule":"every_minute","args":["WP Cron"],"interval":60}

    Any thoughts on the issue?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi @twgerber

    Thanks for reaching out. The errors you’re seeing in your logs are related to deprecated actions in WooCommerce, that’s why an update is recommended. The deprecation itself should not cause CPU spikes

    Since you mentioned that you are getting CPU spike in resource usage, you may want to make sure that your hosting environment setup meets the WooCommerce Server Recommendations here: https://woocommerce.com/document/server-requirements/

    Here are some articles that have discussed ways to minimize CPU usage spikes:

    Thread Starter twgerber

    (@twgerber)

    The hosting company is saying this is an issue. I am on all the up to date plugin versions. It’s a very odd deal because I dont’ have the issue with other instances. I suspect it’s a db issue on the backend.

    Hi @twgerber

    Could you please share a copy of your site’s System Status Report so that we can better understand your site’s current environment?

    Here’s how to get them:

    • System Status Report: navigate to WooCommerceStatus → select Get system report and then Download for support. This will download a TXT file that has the contents of the SSR to share with us.
    • Fatal Error log: Share a copy of any fatal error log found under WooCommerceStatusLogs.
    Thread Starter twgerber

    (@twgerber)

    System Report – Fatal Errors after

    ` WordPress Environment
    
    WordPress address (URL): https://godsonlylook.com
    Site address (URL): https://godsonlylook.com
    WC Version: 8.2.1
    REST API Version: ✔ 8.2.1
    WC Blocks Version: ✔ 11.4.1
    Action Scheduler Version: ✔ 3.6.3
    Log Directory Writable: ✔
    WP Version: 6.3.2
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: – Server Environment
    
    Server Info: LiteSpeed
    PHP Version: 8.0.30
    PHP Post Max Size: 512 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.87.0
    OpenSSL/1.1.1w
    
    SUHOSIN Installed: –
    MySQL Version: 10.3.39-MariaDB-log-cll-lve
    Max Upload Size: 512 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔ Database
    
    WC Database Version: 8.2.1
    WC Database Prefix: wpog_
    Total Database Size: 10.82MB
    Database Data Size: 7.24MB
    Database Index Size: 3.58MB
    wpog_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpog_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpog_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpog_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpog_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpog_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpog_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpog_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpog_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpog_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpog_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpog_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpog_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpog_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpog_actionscheduler_actions: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
    wpog_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpog_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpog_actionscheduler_logs: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
    wpog_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpog_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wpog_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpog_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
    wpog_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpog_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpog_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpog_jetpack_sync_queue: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
    wpog_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpog_options: Data: 3.16MB + Index: 0.09MB + Engine InnoDB
    wpog_postmeta: Data: 1.50MB + Index: 0.66MB + Engine InnoDB
    wpog_posts: Data: 0.34MB + Index: 0.09MB + Engine InnoDB
    wpog_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpog_shortpixel_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpog_shortpixel_postmeta: Data: 0.23MB + Index: 0.27MB + Engine InnoDB
    wpog_shortpixel_queue: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wpog_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpog_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpog_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpog_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpog_usermeta: Data: 0.14MB + Index: 0.03MB + Engine InnoDB
    wpog_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpog_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wpog_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpog_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpog_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpog_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpog_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wpog_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpog_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpog_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpog_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpog_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpog_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpog_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpog_wc_product_attributes_lookup: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
    wpog_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpog_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wpog_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpog_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpog_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpog_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpog_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpog_wpforms_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpog_wpforms_entry_fields: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpog_wpforms_entry_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpog_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
    wpog_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpog_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpog_wpr_rocket_cache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpog_wpr_rucss_used_css: Data: 0.02MB + Index: 0.09MB + Engine InnoDB Post Type Counts
    
    attachment: 126
    custom_css: 1
    customize_changeset: 1
    nav_menu_item: 6
    page: 11
    post: 1
    product: 16
    product_variation: 272
    revision: 10
    shop_coupon: 2
    shop_order: 4
    wp_navigation: 1
    wpcode: 4
    wpforms: 1 Security
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔ Active Plugins (15)
    
    Auto Image Attributes From Filename With Bulk Updater: by Arun Basil Lal – 4.3.1
    WPCode Lite: by WPCode – 2.1.4.1
    Jetpack: by Automattic – 12.7.1
    Ocean Extra: by OceanWP – 2.2.1
    Ocean Sticky Header: by OceanWP – 2.1.0
    ShortPixel Image Optimizer: by ShortPixel - Convert WebP/AVIF & Optimize Images – 5.4.3
    Stackable - Gutenberg Blocks (Premium): by Gambit Technologies
    Inc – 3.12.3
    
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.23.10
    
    WooCommerce Blocks: by Automattic – 11.4.1
    USPS Simple Shipping for Woocommerce: by dangoodman – 1.9.3
    WooCommerce Payments: by Automattic – 6.6.2
    WooCommerce Shipping & Tax: by WooCommerce – 2.3.7
    WooCommerce: by Automattic – 8.2.1
    WP Rocket: by WP Media – 3.15.2
    WPForms: by WPForms – 1.8.4 Inactive Plugins (0) Dropin Plugins (1)
    
    advanced-cache.php: advanced-cache.php Settings
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ✔
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: – WC Pages
    
    Shop base: #16 - /shop/
    Cart: #17 - /cart/
    Checkout: #18 - /checkout/
    My account: #19 - /my-account/
    Terms and conditions: ❌ Page not set Theme
    
    Name: OceanWP
    Version: 3.5.0
    Author URL: https://oceanwp.org/about-oceanwp/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔ Templates
    
    Overrides: oceanwp/woocommerce/cart/mini-cart.php
    oceanwp/woocommerce/content-single-product.php
    oceanwp/woocommerce/loop/loop-start.php
    oceanwp/woocommerce/single-product/product-image.php
    oceanwp/woocommerce/single-product/title.php WooPayments
    
    Version: 6.6.2
    Connected to WPCOM: Yes
    WPCOM Blog ID: 223202894
    Account ID: acct_1NnM2cC22kDPyC85
    Payment Gateway: Enabled
    Test Mode: Enabled
    UPE: Enabled (deferred_intent_upe_with_fallback)
    UPE Enabled APMs: card
    WooPay: Enabled (product,cart,checkout)
    WooPay Incompatible Extensions: No
    Apple Pay / Google Pay: Enabled (product,cart,checkout)
    Fraud Protection Level: basic
    Multi-currency: Disabled
    Public Key Encryption: Enabled
    Auth and Capture: Enabled
    Documents: Disabled
    Logging: Enabled Admin
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    product-variation-management
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: customize-store
    minified-js
    new-product-management-experience
    settings
    async-product-editor-category-field
    
    Daily Cron: ✔ Next scheduled: 2023-10-27 12:51:49 -05:00
    Options: ✔
    Notes: 61
    Onboarding: completed Action Scheduler
    
    Canceled: 3
    Oldest: 2023-10-20 08:17:09 -0500
    Newest: 2023-10-21 08:42:58 -0500
    
    Complete: 283
    Oldest: 2023-09-26 05:19:28 -0500
    Newest: 2023-10-26 12:05:26 -0500
    
    Failed: 5
    Oldest: 2023-09-06 07:54:02 -0500
    Newest: 2023-10-20 14:58:30 -0500
    
    Pending: 5
    Oldest: 2023-10-26 20:29:19 -0500
    Newest: 2023-10-31 13:53:16 -0500 Status report information
    
    Generated at: 2023-10-26 12:06:38 -05:00
    `

    Fatal Errors – these occur over and over

    2023-10-03T20:43:21+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 77824 bytes) in /home/rjdrwkck/public_html/wp-includes/functions.php on line 650 2023-10-03T21:56:55+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 36864 bytes) in /home/rjdrwkck/public_html/wp-content/plugins/jetpack/_inc/lib/class.core-rest-api-endpoints.php on line 3665 2023-10-03T21:56:59+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 262144 bytes) in /home/rjdrwkck/public_html/wp-includes/Requests/src/Transport/Curl.php on line 481

    Plugin Support Shameem – a11n

    (@shameemreza)

    Hi @twgerber

    The CPU spikes could be related to the Cron reschedule event error you’re experiencing or the deprecated actions error. This error typically occurs when there’s a problem with the WP-Cron events or the Action Scheduler.

    The memory exhaustion errors indicate that your site exceeds the allocated memory limit. This could be due to a plugin, theme, or script demanding more resources than your server can provide.

    Given the complex nature of this issue, I would recommend the following steps:

    1. Check your WP-Cron events and Action Scheduler. You might need to adjust the schedule or fix any errors that are causing the Cron reschedule event error.
    2. Increase your PHP Time Limit from 30 to 1200, PHP Post Max Size from 512 to 2GB, and PHP Max Input Vars from 1000 to 6144.

    If the issue persists, you might need to conduct a conflict test to see if any of your theme or plugin is causing the high CPU usage. You can find a more detailed explanation of conducting a conflict test here.

    If you’re not comfortable with these steps, please consider hiring a developer or contacting your hosting company for further assistance.

    I hope this helps! Please let us know how it goes or if you need further assistance.

    Thread Starter twgerber

    (@twgerber)

    I also got this from the hosting company. Why is Jetpack causing so many issues?

    After conducting our investigation, it appears that there are multiple issues stemming from the Jetpack and WordPress SEO plugins, which could be the root cause of the problem. Additionally, we’ve observed a significant spike in website traffic over the past month. Notably, the most frequently accessed URL is ‘/wp-json/oec-products-purchase-notifier/v1/get-notifications,’ which is undoubtedly associated with a plugin that may be contributing to these issues.These are some points which you need to check this out in order to resolve your issue .

    Furthermore, we’ve detected some issues related to JavaScript. Please review the screenshot below for further information.




    
    "[31-Oct-2023 17:23:14 UTC] PHP Fatal error:  Uncaught Error: Failed opening required '/home/rjdrwkck/public_html/wp-content/plugins/woocommerce/src/Internal/Admin/Analytics.php' (include_path='.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr/share/php:/usr/share/pear:/usr/share/php') in /home/rjdrwkck/public_html/wp-content/plugins/jetpack/vendor/jetpack-autoloader/class-php-autoloader.php:90[31-Oct-2023 17:23:14 UTC] PHP Fatal error:  Uncaught Error: Class "Yoast\WP\Lib\Dependency_Injection\Container_Registry" not found in /home/rjdrwkck/public_html/wp-content/plugins/wordpress-seo/lib/abstract-main.php:42[31-Oct-2023 17:23:14 UTC] PHP Fatal error:  Uncaught Error: Interface "YoastSEO_Vendor\Symfony\Component\DependencyInjection\ResettableContainerInterface" not found in /home/rjdrwkck/public_html/wp-content/plugins/wordpress-seo/vendor_prefixed/symfony/dependency-injection/Container.php:38[31-Oct-2023 17:23:14 UTC] PHP Fatal error:  Uncaught Error: Failed opening required '/home/rjdrwkck/public_html/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-waf/src/class-waf-runner.php' (include_path='.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr/share/php:/usr/share/pear:/usr/share/php') in /home/rjdrwkck/public_html/wp-content/plugins/jetpack/vendor/jetpack-autoloader/class-php-autoloader.php:90[31-Oct-2023 17:23:14 UTC] PHP Fatal error:  Uncaught Error: Class "Yoast\WP\Lib\Dependency_Injection\Container_Registry" not found in /home/rjdrwkck/public_html/wp-content/plugins/wordpress-seo/lib/abstract-main.php:42[31-Oct-2023 17:23:14 UTC] PHP Fatal error:  Uncaught Error: Class "Yoast\WP\Lib\Dependency_Injection\Container_Registry" not found in /home/rjdrwkck/public_html/wp-content/plugins/wordpress-seo/lib/abstract-main.php:42[31-Oct-2023 17:23:14 UTC] PHP Fatal error:  Uncaught Error: Failed opening required '/home/rjdrwkck/public_html/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-backup/src/class-package-version.php' (include_path='.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr/share/php:/usr/share/pear:/usr/share/php') in /home/rjdrwkck/public_html/wp-content/plugins/jetpack/vendor/jetpack-autoloader/class-php-autoloader.php:90[31-Oct-2023 17:23:14 UTC] PHP Fatal error:  Uncaught Error: Class "WPSEO_Register_Capabilities" not found in /home/rjdrwkck/public_html/wp-content/plugins/wordpress-seo/wp-seo-main.php:460[31-Oct-2023 17:23:14 UTC] PHP Fatal error:  Uncaught Error: Failed opening required '/home/rjdrwkck/public_html/wp-content/plugins/wpforms/pro/includes/admin/class-updater.php' (include_path='.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr/share/php:/usr/share/pear:/usr/share/php') in /home/rjdrwkck/public_html/wp-content/plugins/wpforms/pro/wpforms-pro.php:61[31-Oct-2023 17:23:14 UTC] PHP Fatal error:  Uncaught Error: Failed opening required '/home/rjdrwkck/public_html/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-connection/src/class-rest-connector.php' (include_path='.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr/share/php:/usr/share/pear:/usr/share/php') in /home/rjdrwkck/public_html/wp-content/plugins/jetpack/vendor/jetpack-autoloader/class-php-autoloader.php:90[31-Oct-2023 17:23:14 UTC] PHP Fatal error:  Uncaught Error: Failed opening required '/home/rjdrwkck/public_html/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-backup/src/class-package-version.php' (include_path='.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr/share/php:/usr/share/pear:/usr/share/php') in /home/rjdrwkck/public_html/wp-content/plugins/jetpack/vendor/jetpack-autoloader/class-php-autoloader.php:90[31-Oct-2023 17:23:25 UTC] Cron reschedule event error for hook: action_scheduler_run_queue, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {"schedule":"every_minute","args":["WP Cron"],"interval":60}[31-Oct-2023 17:23:26 UTC] Cron reschedule event error for hook: rocket_rucss_pending_jobs, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {"schedule":"rocket_rucss_pending_jobs","args":[],"interval":60}[31-Oct-2023 17:23:26 UTC] Cron reschedule event error for hook: rocket_rucss_on_submit_jobs, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {"schedule":"rocket_rucss_on_submit_jobs","args":[],"interval":60}[31-Oct-2023 17:23:26 UTC] Cron reschedule event error for hook: action_scheduler_run_queue_rucss, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {"schedule":"every_minute","args":["WP Cron"],"interval":60}[31-Oct-2023 17:23:26 UTC] Cron reschedule event error for hook: rocket_preload_process_pending, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {"schedule":"rocket_preload_process_pending","args":[],"interval":60
    Plugin Support Shameem – a11n

    (@shameemreza)

    Hi @twgerber

    From your hosting company’s feedback and the error logs you’ve shared, it looks like the Jetpack and WordPress SEO plugins may be causing some of the issues you’re experiencing. The /wp-json/oec-products-purchase-notifier/v1/get-notifications URL, which is being accessed frequently, is likely associated with one of these plugins.

    The PHP fatal errors you’re seeing are due to missing files or classes. This could be due to a number of reasons such as a failed update, missing files during installation, or a conflict with another plugin or theme.

    Here’s what I recommend:

    1. Try deactivating and reactivating the Jetpack and WordPress SEO plugins. If the issue persists, you may need to uninstall and reinstall these plugins.
    2. Check if there are any updates available for these plugins. If there are, please update them.
    3. If the issue still persists after reinstalling the plugins, you might need to conduct a plugin conflict test. This involves deactivating all your plugins and then reactivating them one by one to identify which one is causing the issue.

    If you’re not comfortable performing these steps, I recommend getting in touch with a developer or your hosting company for further assistance.

    I hope these steps help. Please let us know how it goes or if you need any further assistance.

    Thread Starter twgerber

    (@twgerber)

    Yeah – I am doing that. I deactivated both and deleted them for now.

    Hi @twgerber

    That’s good to know that you’ve identified which is causing the CPU spikes.

    Please don’t hesitate to start a new topic if you have any more questions down the line.

    If you have a few minutes, we’d love if you could leave us a review: https://wordpress.org/support/plugin/woocommerce/reviews/

Viewing 9 replies - 1 through 9 (of 9 total)

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