“Connection refused” error

  • Resolved Michael

    (@wa5dpr3s211)


    1 year ago

    Hi there!

    I have been using this great plugin for many years. Just recently my site has been migrated and I noticed that since I have been getting SMTP error messages. So I logged in wordpress to check the settings again. Nothing seems to have changed, everything seems to be correct. However when sending a test email, I receive a “Connection refused” error.

    Could you please point me in the right direction as how to fix this issue?

    Thanks in advance and best regards!

    Michael.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Michael

    (@wa5dpr3s211)

    1 year ago

    Hi, in addition to my request, please see below the results of my Diagnostics Test:

    Mailer: postsmtp
    HostName: crssinfo.ca
    cURL Version: 7.76.1
    OpenSSL Version: OpenSSL/3.2.2
    OS: Linux rs-va.serverhostgroup.com 5.14.0-427.33.1.el9_4.x86_64 #1 SMP PREEMPT_DYNAMIC Fri Aug 30 09:45:56 EDT 2024 x86_64
    PHP: Linux 8.0.30 C
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
    WordPress: 6.7.2 en_US UTF-8
    WordPress Theme: Ark
    WordPress Plugins: Advanced Custom Fields PRO, Ark Theme Core Plugin, Better Search Replace, Custom Post Type UI, Yoast Duplicate Post, Everest Timeline, Fresh Custom Code, Fresh Favicon, Fresh File Editor, Fresh Framework, Fresh Menu Item Limit Fix, Hide Page And Post Title, LiteSpeed Cache, Media Library Organizer, Post SMTP, Slider Revolution, WordPress Importer, WordPress File Upload
    WordPress wp_mail Owner: /home2/crssinfo/public_html/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
    WordPress phpmailer_init Action(s): PostsmtpMailer->phpmailer_smtp_init
    Postman: 3.1.2
    Postman Sender Domain (Envelope|Message): crssinfo.ca | crssinfo.ca
    Postman Prevent Message Sender Override (Email|Name): No | No
    Postman Active Transport: Other SMTP (smtp:none:plain://smtpa.bellaliant.net:2225)
    Postman Active Transport Status (Ready|Connected): Yes | No
    Postman Deliveries (Success|Fail): 761 | 17

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    1 year ago

    Hello @wa5dpr3s211

    We hope this message finds you well.

    Thank you for reaching out to our Support team. We are saddened and concerned that you have to face this issue. Since you are using Other SMTP connection, I would highly recommend you updating your credentials in Post SMTP Settings> Connection tab.

    Also, from the Connectivity test report check for the Sockets in the top 3, if they are open & available.

    I believe that updating the settings will resolve your issue. However, if issue persists feel free to reach out to me.

    Warm regards,
    Support Team – WP Experts

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    1 year ago

    Hello @wa5dpr3s211 ,

    We hope you are doing well.

    We are marking this thread as resolved due to inactivity. If you encounter any further issues, please feel free to open a new thread.

    Have a great day!

    Thanks and regards,
    Support Team – WP Experts

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘“Connection refused” error’ is closed to new replies.