Connection isn’t working

  • Resolved Tanmay Kumar Das

    (@tanmay-kumar-das)


    3 years, 1 month ago

    Hi there

    We have successfully added API key for Godaddy payment but it is not working. On the checkout page it’s saying.. There is no payment method available.

    Could you advice please?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Steve

    (@skyvergesteve)

    3 years, 1 month ago

    Hey @tanmay-kumar-das ,

    Thanks for contacting us about GoDaddy Payments for WooCommerce! I’m happy to help out 🙂

    I went through the Checkout process on your site and saw the no payment available message.

    We often see this when there is an issue with the Application ID or Private Key. To make sure that these are correct, can you please go through the following steps again and make sure that these are both correct?

    1. Login to your GoDaddy Payments dashboard and go to Advanced Tools > Business Settings > Contact Info.
    2. Copy your Application ID and Private Key in the Poynt Collect API Settings section.
    3. In your WooCommerce store, go to WooCommerce > Settings > Payments > Credit Card and paste these credentials in the Application ID and Private Key fields.
    4. Click Save Changes.

    Once you have verified that the credentials are correct, can you please let me know if the issue persists?

    Cheers,
    Steve

    Thread Starter Tanmay Kumar Das

    (@tanmay-kumar-das)

    3 years, 1 month ago

    Hi Steve

    Thanks for your reply.

    I did connect those IDs and done it again just incase but still the same issue.

    Please see the screengrab 🙂

    https://guicol.com/wp-content/uploads/2023/03/godaddy-payment.png

    Thanks

    Tanmay

    Thread Starter Tanmay Kumar Das

    (@tanmay-kumar-das)

    3 years, 1 month ago

    Hi Steve

    The issue is resolved.
    It appears that godaddy payment doesn’t work with Gutenburg block
    I change it to usual shortcode and worked 🙂

    Cheers

    Tanmay

    Plugin Support Steve

    (@skyvergesteve)

    3 years, 1 month ago

    Hey @tanmay-kumar-das ,

    Excellent, glad to hear you solved the issue!

    With the blocks on Checkout, were you using the WooCommerce Cart and Checkout Blocks plugin to create the Checkout page?

    Cheers,
    Steve

    Plugin Support amberskyverge

    (@amberskyverge)

    3 years, 1 month ago

    Hey there,

    It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

    If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.

    Thanks,
    Amber SkyVerge 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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