Conflict with Postmark

  • Resolved smhcis

    (@smhcis)


    9 months ago

    WPBot ChatBot is causing a conflict with my ActiveCampaign Postmark plugin which is stopping my site from sending any emails.

    When I activate WPBot the link for Postmark disappears from my admin menu. If I’m already looking at the settings for Postmark, activating WPBot causes the page to become unavailable with the message, “Sorry, you are not allowed to access this page”

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support QC Support

    (@jamil01)

    9 months ago

    Hi,

    Thank you for reporting this. We are checking the issue.

    Regards

    Plugin Support QC Support

    (@jamil01)

    9 months ago

    Hi,

    We checked the Postmark plugin. This plugin made a mistake and used the WordPress default function named wp_mail , without any prefixing or namespacing . If they rename or prefix the ‘wp_mail’ function name then issue will be solved.

    As, our plugin calls wordpress default wp_mail function to send email it creates the problem. Not only our plugin this plugin will conflict with any other plugin that uses the default wp_mail function.

    Please contact their support. I hope they will update the code.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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