• Resolved kyriakos_w

    (@wiseprt)


    Hello,

    I am using conditional fields on one of my forms to show a “select” field depending on the selection of another “select” field. I noticed that when using a theme I purchased, the fields are not updated correctly. I have to click on another form field in order to update the select fields. However, when I use a default WordPress theme, the fields update immediately.

    I also tested the markup of the form and conditions on the test plugin’s environment (https://conditional-fields-cf7.bdwm.be/form-tester) and it works fine. I contacted the theme’s support, but they were unable to find the reason for this issue. They mentioned that they cannot support a third-party plugin.

    Where i can send you the credentials for my site so you can check it as well? I need to find a solution as soon as possible. I would really appreciate your cooperation and help.

    Thank you.

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