Compatibility problem 2015 theme

  • Onno454

    (@onno454)


    7 years, 1 month ago

    The no header & no footer template is not showing any content for 2015 theme.
    The other templates do work.

    Any tips to get that template also working?

    • This topic was modified 7 years, 1 month ago by Onno454.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    7 years ago

    Hi @onno454 ,

    I tested your described case and I don’t find the issue with the 2015 theme and our plugin.

    Here is the screenshot of the page backend: http://bit.ly/2EF14DR

    And here is screenshot of frontend: http://bit.ly/2EDy3bD

    Theme activated 2015: http://bit.ly/2EQrlzl

    Are you having updated version of all plugin and theme.

    Can you please check on your side once again and let us know.

    Thread Starter Onno454

    (@onno454)

    7 years ago

    Thanks for the fast reply and the screenshots

    The problem persists on my side.
    I did notice that it has to do with a breakpoint.
    WHen window is wider then around 950px it shows no content and the right border of the sidebar.(vertical line with shadow)
    When the window is smaller then around 950px it does show the content and the vertilcal line dissapears too.

    It’s a clean install and it does work perfect with 2019, 2017 and 2016..

    Thanks already

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    7 years ago

    Hi @onno454 ,

    I did tried to resize the browser window but don’t see the issue.

    Would you mind creating a support ticket so that we can debug the issue for you as we aren’t able to replicate the issue?

    Provide all necessary details along with screenshot in the ticket.

Viewing 3 replies - 1 through 3 (of 3 total)

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