Cleantalk breaks mobile menu | WordPress.org

Resolved Phil Donaldson
(@philanyware)

4 months, 2 weeks ago
Hi,

I have a site that is giving this error in the console:
```
Uncaught TypeError: ApbctGatheringData is not a constructor at apbct_ready (4aebc4b……?ver=0dc9c:11:67795) at 4aebc4b……?ver=0dc9c:11:69243apbct_ready@4aebc4b……4aa.js?ver=0dc9c:11(anonymous)@4aebc4b……4aa.js?ver=0dc9c:11
```
This is causing the mobile menu to stop working.
When I disable the cleantalk plugin the error goes away and the mobile menu works.

Can you please send a fix.

Thanks,
Phil

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Support amagsumov
(@amagsumov)

4 months, 2 weeks ago

Hello @philanyware,

We need to know your site to start our investigation. Please contact us via our private support ticket: https://cleantalk.org/my/support/open

When opening a ticket, please add the link to this thread so we can identify you quickly.

Thank you.

Thread Starter Phil Donaldson
(@philanyware)

4 months, 2 weeks ago

Your support system is extremely frustrating. When I log into cleantalk and click Support | Support Requests | Open Support Request it opens a public support request on https://wordpress.org/support/plugin/cleantalk-spam-protect/. The is no way to give you private information. So how can I give you private info?
Plugin Support amagsumov
(@amagsumov)

4 months, 2 weeks ago
Hello @philanyware,

To open a support ticket in our system please do the following:
1. Log in to your CleanTalk account: https://cleantalk.org/my/session
2. Follow this lhttps://cleantalk.org/my/support/open
Plugin Support sergecleantalk
(@sergecleantalk)

4 months, 1 week ago

Adding CleanTalk scripts to the LiteSpeed Cache JavaScript exclusions should fix the issue:

apbct-public-bundle.min.js
apbct-public-bundle_gathering.min.js
apbct-public-bundle_ext-protection.min.js
apbct-public-bundle_full-protection_gathering.min.js
apbct-public-bundle_ext-protection_gathering.min.js

Viewing 4 replies - 1 through 4 (of 4 total)

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4 replies
3 participants
Last reply from: sergecleantalk
Last activity: 4 months, 1 week ago
Status: resolved