Checkout page not getting displayed

Hey there, @horapawan! Thanks for contacting us. I’m happy to help you.

If you want then I can share the wordpress login details for you people to check. 

For security reasons, please do not offer login information on public places. But don’t worry, we can help you investigate this issue without it.

There are a few things that might cause it. So I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

• System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
• Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
  You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
• You mentioned this happens with the short code, right? Can you please check if it happens with the Checkout Block too?
• Please share a screenshot of what you see on WooCommerce > Settings > Advanced. I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

Looking forward to your reply.

Have a wonderful day!

Hey there 👋

Thanks for sharing that!

Hmm, checking your site, I see what you mean:

emart/woocommerce/cart/proceed-to-checkout-button.php
emart/woocommerce/checkout/form-billing.php
emart/woocommerce/checkout/form-checkout.php

Checking your System Status Report, I’m able to see that your current theme overrides the default checkout template.

Can you see if temporarily switching to a default theme, such as Storefront, resolves the issue?

To prevent testing on your live site, you can use the free Health Check plugin which will allow you to switch themes while you’re still logged in, without affecting normal visitors to your site.

If the issue is still present when switching themes, can you please try the following:

1. Create a new page.
2. Add the WooCommerce checkout shortcode [woocommerce_checkout].
3. Publish and update the changes.
4. Go to WooCommerce → Settings → Advanced → Page setup and select the newly created page for the “Checkout page”:

Remember to Save the changes, and then check the page you have created.

Cheers!