The order status is getting changed from pending payment to processing. I want it to go to pending payment to on-hold instead.
I tried this php snippet but it didn’t work.
add_filter( 'woocommerce_pronamic_pay_razorpay_process_payment_order_status', 'change_order_status', 9999, 2 );
function change_order_status( $status, $order ) {
return 'on-hold';
}
Hello @dkexception
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You are using wrong filter, kindly try using pronamic_payment_status_update_woocommerce action.
We can also do the customization for you on your behalf, it will be paid service. You can contact us using link below.
https://www.knitpay.org/contact-us/
Hello, I changed the code as per your suggestion:
add_filter( 'pronamic_payment_status_update_woocommerce', 'change_order_status', 9999, 2 );
function change_order_status( $status, $order ) {
return 'on-hold';
}
However, it didn’t work. I’m using https://www.businessbloomer.com/woocommerce-payment-gateway-order-status/ for reference.
It says:
First of all, each payment gateway, whether it’s included in WooCommerce core or not, should provide you with a handy filter hook called “woocommerce_GATEWAYID_process_payment_order_status“, where GATEWAYID needs to be changed to the payment gateway ID.
They have a separate post for finding the gateway ID https://www.businessbloomer.com/disable-payment-gateway-specific-user-role-woocommerce/. If I follow this step “pronamic_pay_razorpay” and not “pronamic_payment_status_update_woocommerce”. What am I doing wrong?
As discussed on phone call, you need to use pronamic_payment_status_update_woocommerce action hook to perform this task.
