can’t change google account

  • Resolved netwavemarketing

    (@netwavemarketing)


    9 years, 5 months ago

    I am trying to change the google account I originally verified within the plugin. I tried to deactivate and activate, then tried delete entirely and then add from within wp admin the plugin again, but when I go to settings, and I’m logged in with the new Google account, and click to authenticate, it shows I’m logged in as the new Google account, gives me auth code and all that works fine but when I click drop down to select a profile, the drop down still contains all the profiles from the old google account. How can I clear that out and only see profiles from new Google account?
    thanks
    Sam

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  • Plugin Author chriscct7

    (@chriscct7)

    9 years, 4 months ago

    Hi there,
    This is a known bug in the current version caused by an issue with Google account caching. Until we fix it next release, what you can do is download this plugin: https://d.pr/uxFG

    Keeping MonsterInsights active, upload that plugin to your site, activate it, deactivate it, and then remove it from your site. It works immediately on activation.

    Once you’ve removed it, simply authenticate into Google again.

    -Chris

Viewing 1 replies (of 1 total)

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