Hello @yeqingwp
Thank you for reaching out.
Sorry to hear that. Could you please let us know what exactly you’re trying to translate and which plugin you’re using?
- Are you translating your website using WPML or a similar tool?
- Or are you trying to translate our plugin dashboard into your language?
Kindly provide more details so we can guide you further.
Best Regards,
NexterWP Team.
Using the Loco plugin for translation, there is no effect after translation. We also use the Poedit.exe software for translation, but none of them work. The Poedit.exe software only detects two or more words that can be translated.
Hello @yeqingwp
Thank you for the update.
We have tested Loco Translate on our side, and it’s working fine with Nexter Blocks.
Please refer to this video: https://clips.posimyth.com/watch/b338d02a219ca90717b8
Also, the total number of strings is 2716. Refer to this screenshot: https://prnt.sc/XywvGGcmg23B
Could you please verify this on your end as well? Also, kindly share a screen recording of the process you’re following. You can use this Free Screen Recording Tool.
However, if we’re missing something here, please do let us know.
Looking forward to your response.
Best Regards,
NexterWP Team.
I used loco to translate Nexter Blocks, and it worked fine after testing. However, when Nexter Blocks Pro was enabled, the translation became ineffective. Of course, I am referring to the translation settings on the editing page
https://snipboard.io/7PvfNa.jpg
Hello @yeqingwp
Thank you for bringing this to our attention.
Our team is looking into this. We will update you soon.
Best Regards,
NexterWP Team.
Hello @yeqingwp,
I’d like to inform you that this issue will be fixed in the next release of Nexter Blocks Pro.
If you’d like to try the beta version of Nexter Blocks Pro, please reach out to us via our Helpdesk. We follow WordPress forum guidelines, which don’t allow support for Pro versions here, so we handle those requests through our dedicated support channels.
Thank you for your understanding and patience.
Best Regards,
NexterWP Team.
Hello Divyang Chaudhary
Which version of PRO fixes this issue? I have updated to the latest version 4.5.4 of Pro, but the problem still exists.
If you’d like to try the beta version of Nexter Blocks Pro, please reach out to us via our Helpdesk. We follow WordPress forum guidelines, which don’t allow support for Pro versions here, so we handle those requests through our dedicated support channels.
@divyangposimyth Can you actually provide a link to that helpdesk so the user here can avoid asking you about the pro version here?
Hello @yeqingwp
I am referring to version 4.5.5. However, I kindly request that you reach out to our Helpdesk for further assistance regarding Nexter Blocks Pro.
Thank you for your understanding.
Best regards,
NexterWP Team
Hello @yeqingwp
Thank you for your patience.
Our team has fixed the translation-related issues in version 4.5.6. Please update the plugin and let us know if everything works as expected.
We’ll go ahead and mark this ticket as resolved. If you face any further issues or have any concerns, please feel free to open a new thread.
Kind Regards.
