Cannot uninstall wordpress plugin “Speed Optimizer”

  • Resolved nek12

    (@nek12)


    1 year, 11 months ago

    Hello, i cannot uninstall the plugin, i see in wordpress a message “Deletion failed: There has been a critical error on this website.Learn more about troubleshooting WordPress.”

    I have tried to activate / deactivate / uninstall but no luck

    Looking in my server logs i see this error

    2550149#0: *72816 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught TypeError: array_key_exists(): Argument #1 ($key) must be a valid array offset type in /var/www/vhosts/mywebsite.com/httpdocs/wp-content/plugins/sg-cachepress/vendor/siteground/siteground-data/src/Settings.php:352
    Stack trace:
    #0 /var/www/vhosts/mywebsite.com/httpdocs/wp-content/plugins/sg-cachepress/vendor/siteground/siteground-data/src/Settings.php(352): array_key_exists()
    #1 /var/www/vhosts/mywebsite.com/httpdocs/wp-content/plugins/sg-cachepress/vendor/siteground/siteground-data/src/Settings.php(292): SiteGround_Data\Settings->get_hosting_provider()
    #2 /var/www/vhosts/mywebsite.com/httpdocs/wp-content/plugins/sg-cachepress/vendor/siteground/siteground-data/src/Settings.php(213): SiteGround_Data\Settings->get_main_data()
    #3 /var/www/vhosts/mywebsite.com/httpdocs/wp-content/plugins/sg-cachepress/vendor/siteground/siteground-data/src/Settings.php(139): SiteGround_Data\Settings->prepare_data()
    #4 /var/www/vhosts/mywebsite.com” while reading response header from upstream

    • This topic was modified 1 year, 11 months ago by nek12.
    • This topic was modified 1 year, 11 months ago by nek12.
    • This topic was modified 1 year, 11 months ago by nek12.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Simeon Boev

    (@k3llanved)

    1 year, 11 months ago

    Hello,

    I recommend deactivating all plugins and changing the theme to a default WordPress theme if possible and then attempting to delete the plugin. Another method you could try is using WP-CLI if it’s available. Last but not least take a look if the plugin files/folders have sufficient writing/reading permissions.

    Best Regards,

    Simeon Boev

    Thread Starter nek12

    (@nek12)

    1 year, 11 months ago

    Deactivating all plugins and changing theme didnt work, i deleted the SG folder from the sites file directory in plesk 👍

    generosus

    (@generosus)

    1 year, 11 months ago

    Hi @nek12,

    Please follow these instructions to completely uninstall Speed Optimizer.

    Hi @k3llanved,

    Can you guys kindly pin this topic? Helpful and a time saver!

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cannot uninstall wordpress plugin “Speed Optimizer”’ is closed to new replies.