Cannot Export

  • Resolved three_star_dave

    (@three_star_dave)


    1 week ago

    When I try to export my Redirection information (before doing an upgrade), I can View the export, but when I click on [Download] it comes back with

    The link you followed has expired.

    Please Try Again

    That latter is a link that takes me back to the Redirection Import/Export page.

    I have tried this with both JSON and CSV exports.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author John Godley

    (@johnny5)

    1 week ago

    What kind of upgrade? Did you have the page open for a long time? I wasn’t able to reproduce this.

    Thread Starter three_star_dave

    (@three_star_dave)

    5 days, 16 hours ago

    I am on 5.6.1, looking to run the update to 5.7.5. I usually export the system before doing the update.

    I go to Tools > Redirection > Import/Export. I choose Everything / JSON and immediately click on Download.

    I get the message described above.

    Plugin Author John Godley

    (@johnny5)

    5 days, 1 hour ago

    Ok, so the problem sounds like its on 5.6.1? Does it exist on the latest version?

    Thread Starter three_star_dave

    (@three_star_dave)

    4 days, 17 hours ago

    I don’t know, because I haven’t updated, because I can’t export my Redirect information before I do so.

    . . .

    Okay, I went ahead and sort of manually backed it up — I did the View of the export, and copy-pasted the window’s contents into a text file. I did this with both CSV and JSON.

    I ran the upgrade. It seemed to go okay.

    When I went to the Redirects page, I got “API response validation failed: monitor_post: Invalid input: expected number, received string” … but the REST API tested Green/Good.

    Support page all Green/Good.

    Purged cache. Support page still all Green/Good.

    Redirects page … no error thrown. … now okay.

    And tested, and JSON Export now works without a problem. So … problem solved, I guess.

Viewing 4 replies - 1 through 4 (of 4 total)

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