Cannot create form

  • joyloan

    (@joyloan)


    5 years, 1 month ago

    A want to create a form for a landing page.

    When I click the new form button; a pop-up appears with options to choose the form type. On hovering the mouse, it gives hover effect. But on click, it does not proceed for form creations.

    This is the first time I am using this plugin

    • This topic was modified 5 years, 1 month ago by joyloan.
Viewing 5 replies - 1 through 5 (of 5 total)
  • kaeand

    (@kaeand)

    5 years, 1 month ago

    Same thing with me. Got a new installation and have the same problems as @joyloan.
    On another installation it works properly. All environments (WordPress and Caldera) up to date.

    kaeand

    (@kaeand)

    5 years, 1 month ago

    Hey @joyloan
    I just solved the problem for my website: I did install WP Rollback (https://wordpress.org/plugins/wp-rollback/)
    With his i was able to go back to version 1.92 of Caldera Form which still works fine.
    Maybe you will try out.
    Best wishes
    Andreas

    Thread Starter joyloan

    (@joyloan)

    5 years, 1 month ago

    Hi @kaeand,

    I am happy it worked for you.

    I too tried your suggestion. After roll-back I click on one of the six options, it proceeds with “name the form” (which it was not doing earlier).

    After entering the form name, it won’t proceed when I click “create form”.

    I rolled back up to 1.7.6, but it does not work

    • This reply was modified 5 years, 1 month ago by joyloan.
    • This reply was modified 5 years, 1 month ago by joyloan.
    kaeand

    (@kaeand)

    5 years, 1 month ago

    Hi @joyloand
    You are right. I tested it on another domain and had the same troubles as you reported. I think, there is a compatibility issue – but I don’t see through: On one of two nearly-the-same-installations it works – but not on the other one.
    I think best thing is, to open a ticket directly at caldera-support: https://calderaforms.com/support/
    I will do so right now.
    Best wihes & hood luck
    Andreas

    Thread Starter joyloan

    (@joyloan)

    5 years, 1 month ago

    Hi @kaeand

    Did you receive any reply?

    I read the resources, but nothing was useful related to this issue. I have applied for group membership for FB community. Let’s see if someone there encountered this problem.

    I am a free user; I do not hope support staff will reply to my query.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cannot create form’ is closed to new replies.