Cannot create connection

Resolved

(@rferguson10)



I’m having issues with connecting the plugin to my environment.

I followed these docs:

https://dualcube.com/docs/moowoodle-set-up-guide/#4-toc-title


Please see video below:https://www.loom.com/share/c7d2c944b13243af895409fd8657dfd6

Moodle says they are able to verify my setup and can connect. They suggested to reach out to see if it was an issue with the plugin

The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

Plugin Author DualCube
(@dualcube)

10 months, 3 weeks ago

Hi @rferguson10,

Thanks so much for sharing the video, that really helped us understand the situation better.

From what I can see, it looks like there’s a configuration error on your end that our team needs to take a closer look at. The best way for us to help is if you could post this issue on our support forum. That way, our developers can directly inspect your setup and guide you through the fix.

Here’s the link to our forum: https://dualcube.com/forums/support-forum/moowoodle-pro/
Just drop a message there, and we’ll jump in to assist you right away.

Looking forward to helping you get everything sorted!

Viewing 1 replies (of 1 total)

The topic ‘Cannot create connection’ is closed to new replies.