• Resolved smala3108

    (@smala3108)


    Hi!

    So I have set u the following

    A service of 1 hour appointments with a 30 min after buffer.
    Default time slot step: 30 mintues.
    Use service duration for booking a time slot: checked.

    Now I have set my employee availability for that service from 10:00 to 13:30.
    In my calculation, the available time slots for the client would be:

    10:00 – 11:00, (buffer 30 min) 11:30- 12:30, (buffer 30 min) 13:00 – 14:00.

    But instead it shows: 10:00 – 11:00, not calculating the buffer, 11:00 – 12:00.

    How do I fix this?
    I have no company working hours (empty) and only employees working hours.

    Pls help!

Viewing 1 replies (of 1 total)
  • Plugin Author ameliabooking

    (@ameliabooking)

    Hi,

    Thank you for your inquiry.

    Can you please contact us on our support platform here https://tmsplugins.ticksy.com/, so we can investigate this issue further. We will probably need temporary admin credentials, so please open a private ticket.

    Best regards.

Viewing 1 replies (of 1 total)

The topic ‘Buffer not working’ is closed to new replies.