Plugin Support
Pial
(@iapial)
Hello @dangerdanj
Hope you are doing well.
I have checked your inquiry regarding EA Filterable Gallery custom breakpoint . Upon investigation, we have discovered similar issues and have taken steps to resolve it. Our development team has been notified and is working towards a solution.
Thank you for bringing this to our attention. We apologize for any inconvenience caused.
We appreciate your patience and would like to assure you that we are doing our best to resolve this issue as soon as possible. Once resolved, we will keep you updated.
Thank you again for your understanding.
Have a wonderful day.
Plugin Support
Pial
(@iapial)
Hello again @dangerdanj ,
Hope you are doing well.
Extremely sorry for the delay.
You will be glad to know that we have fixed EA Filterable Gallery custom breakpoint issue. Please download this DEV version of our plugin and upload and activate this from here and it will solve your issue.
Note: Please Regenerate the asset after update the Dev version
To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/FuLkYy
I have also created a video just for you on how to do that please check here: https://d.pr/v/OZMjrV
Hope it helps.
Please let me know how it goes.
Looking forward to your response.
Thank you
Plugin Support
Pial
(@iapial)
Hello again,
Sorry for the inconvenience.
We did not hear from you since our last conversation.
Could you please let us know if you are still having the issue?
So that we could try to solve your issue.
We are waiting for your response.
Thank you.
Plugin Support
Pial
(@iapial)
Hello again @dangerdanj
Hope you are doing well.
About your issue, We still haven’t heard back from you. So, I am assuming your issue has been resolved. I am resolving this topic.
Have a nice day!