• Resolved GregHP

    (@greghp)


    Hi,

    the plugin break my footer and sometimes my pages…if i’ll desactivated the plugin all works fine.

    Damn…how to fix it?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @greghp,

    Greetings, and sorry for the inconvenience.

    Could you please let us know which theme you’re currently using? Also, if possible, kindly try switching to a different theme and check whether the issue still persists.

    Thank you for your cooperation.

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @greghp,

    Greetings! Hope you’re doing well.

    I haven’t heard back from you since our last message, so I just wanted to follow up and check whether your issue has been resolved.

    Please feel free to let us know the current status. Wishing you a great day ahead.

    Thank you.

    Thread Starter GregHP

    (@greghp)

    Hi !

    Sorry for the delay ! I’ll test another theme….and desactivated plugin and i’ts the same things

    Nothing works just i’ll desactivated your plugin and all is ok

    I’ts possible to fix it?

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hi @greghp ,

    Thanks for getting back to us.

    Could you please share the page URL where this happens? Also, it would really help if you could provide one screenshot when everything looks fine and another screenshot when the footer breaks.

    That will help us investigate this more accurately.

    Looking forward to your reply. Thank you.

    Thread Starter GregHP

    (@greghp)

    Hi,

    i’ts very difficult because the bug is random, look the screen please :

    To the left look wrong and to the right look fine

    Thanks for help

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hi @greghp,

    Thanks for sharing the screenshot.

    Could you please share the page URL where this issue happens? That will help us investigate the footer behavior more accurately.

    Looking forward to your reply. Thank you.

    Thread Starter GregHP

    (@greghp)

    Actualy the footer’s bug is on the page : https://www.camping-marlice.com/cabane-insolite/

    and other bug (like the screen) here : https://www.camping-marlice.com/emplacements-tentes-caravanes/

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @greghp ,

    Sorry for the inconvenience. We’ll need to check this with our development team. Could you please reach out to us here and make sure to choose the Premium option. Otherwise, it may route you back to this forum again. This will allow us to investigate the issue further and help get everything working smoothly.

    Looking forward to hearing from you.

    Thank you.

    Thread Starter GregHP

    (@greghp)

    Hi,

    I just send tickets to your support (https://wpdeveloper.com/support/new-ticket/)

    Thanks

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @greghp,

    Thank you for reaching out and for your patience.

    We can confirm that the issue has been addressed through the support ticket you created with us. As the fix has already been provided there, we are now closing this thread.

    If you don’t mind me asking, could you do me a favor, and spend 30-sec to leave us a review using the following link? This will help us to boost our energy and provide better support. And also, help us to grow more.

    Link to review:https://wordpress.org/support/plugin/essential-addons-for-elementor-lite/reviews/#new-post

    If you face any further difficulties or have additional questions in the future, please feel free to open a new topic. We’ll be happy to help

    Thanks again for your cooperation.

    Best regards,

Viewing 10 replies - 1 through 10 (of 10 total)

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