Braintree Webhook

Howdy @komapa

Thank you for reaching out about this. From what I gather, you are already using this plugin and are interested on how to further customize its configuration, for handling disputes / chargebacks better. Correct?

For that, feel free to go ahead with setting up Dynamic Descriptors. Dynamic Descriptors let you control how your charges appear on customer credit card statements for specific purchases. This can help you avoid customer disputes / chargebacks due to confusion or non-recognition. The related documentation can be found linked here.

Dynamic Descriptors must be enabled by your Braintree representative.

Furthermore, feel free to inquire about said webhooks with your Braintree representative.

Please let us know if you have any further questions about this matter, or if we misinterpret your concern in any way. We will be happy to help you further.

Howdy @komapa

Thank you for reaching back, clarifying things further. As I understand, the screenshot is from the documentation of the “Payment Plugins Braintree For WooCommerce” plugin, instead.

Feel free to reach out to their support channel, with this inquiry, as they would be in a better position to assist you. For your convenience, I was able to find it here.

I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.

Hi @komapa

You are most welcome! 🙂

But I can’t find similar settings and Webhook URL in
Braintree for WooCommerce Payment Gateway
By WooCommerce

Indeed, because this is a different plugin. You can find Braintree for WooCommerce Payment Gateway‘s support documentation below for your reference:

https://woocommerce.com/document/woocommerce-gateway-paypal-powered-by-braintree/

Hope this helps!