Bounce Rate Values Exceeding 100%

  • Resolved Space Bits

    (@spacebits)


    3 months ago

    Hi,

    I’ve noticed an issue with the bounce rate metrics in the dashboard. In the “Compare” table, the bounce rate is showing 275%, in the Pages table I’m seeing values like 460%, 300%, and in the Referrers table there are even some values of 1,500% — all exceeding 100%.

    It seems like these numbers are being miscalculated. Could you please check if there’s an error in the bounce rate calculation or advise on what might be causing this?

    Plugin Version: 3.1.6
    WordPress Version: 6.9

Viewing 1 replies (of 1 total)
  • Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    3 months ago

    Hi @spacebits,

    Thanks for reporting this. When a session has multiple pageviews, the bounce status was counted multiple times instead of once. For example, if a bounced session had 3 pageviews, it was counted as 3 bounces instead of 1 bounce. This caused bounce rates over 100%.

    I have a fix ready, it’ll be included in the next release!

Viewing 1 replies (of 1 total)

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