Hello @7thcircle,
Thank you for sharing the detailed information. Could you please share the forms URL with us if it’s publicly accessible, so that we can directly check the forms? Also, you can investigate this matter further by following the steps outlined:
Clear Cache: Could you please clear your website’s cache and your browser’s cache to ensure no cached version is interfering with the process? Also, check if server-side caching is enabled on your hosting and clear it if necessary.
Debug the Error: Could you please enable WP Debug by adding the following lines to your wp-config.php file:
define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', true);
This will log the exact error to /wp-content/debug.log. After that, please share the debug logs with us so that we can take a deeper look into it and provide you with appropriate assistance.
PHP Version: As you are using PHP version 8.3 on your website, this might be causing the issue. Could you please change it to version 7.4 or 8.1, or 8.2, and re-test the issue on your end? This might help resolve the problem.
If the table does not exist and the issue persists, please follow the steps outlined below:
- Deactivate and delete both the Free and Pro versions of FluentBooking from your website. However, please do not delete the database tables.
- After that, reinstall and activate the Free and Pro versions.
Please note that your data will remain intact as long as you do not delete the database tables manually.
Hopefully, this might help you in this matter. Please let me know if you have any further questions or if there’s anything else I can assist you with.
Best regards!
Ruman Ahmed.
