BasicThumbnails duplicating itself

  • Resolved siemslikelynn

    (@siemslikelynn)


    5 years, 7 months ago

    BasicThumbnails gallery is duplicating itself on the page every time you click the pagination button at the bottom to go to the second or third page. When you click it, it proceeds to the next page but also makes a duplicate of the gallery on the page.

Viewing 2 replies - 1 through 2 (of 2 total)
  • gabyimagely

    (@gabyimagely)

    5 years, 7 months ago

    Hello @siemslikelynn,

    We are sorry to read that you are currently experiencing this issue.
    Let’s first try to check if there is an existing conflict.

    – Temporarily deactivate all your plugins except NextGen Gallery.
    – Is the problem solved? Then, it was caused by one of your plugins. Please check one by one and find the one causing the problem.
    – If the problem is not solved with the deactivation of the plugins, try changing to a standard WordPress theme, it could be a conflict with your current theme.

    If the problem persists, you should probably check if there is any redirection or additional rule in the .htaccess file.

    You can also try to rewrite this .htaccess file by re-adjusting the permalinks and try again (Settings > Permalinks)

    Finally, you can also try to remove the plugin, reinstall, and see if that fixes the problem.

    Please, keep us posted, we are happy to help!

    gabyimagely

    (@gabyimagely)

    5 years, 5 months ago

    Because it has been a month or more since your last reply, I am going to mark this as resolved as I assume you have found a solution. Please feel free to reply again if you still have questions.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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