Hi,
It shows that the backup process is timed out or killed off.
Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.
To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new process.
If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.
Kind Regards,
Harshad
Thank you for your reply.
i try to split backups every 25mb but nothing changed… 🙁
Plugin Contributor
bcrodua
(@bcrodua)
Hi,
Can you send us a copy of the latest backup log again please?
Best Wishes,
Bryle
I have the same issue. Glad to see it is not just me. I also changed it to 25mg and that did not fix the problem.
bcrodua(@bcrodua)
here is the last log file.
That log file link gives a 404.
The log file indicates that either your web hosting company give you an extremely small disk I/O/CPU allowance, or that it’s all being used by other things, or that the server is just very overloaded.
There are some tips for increasing performance here – https://updraftplus.com/faqs/how-much-resources-does-updraftplus-need/ – but on a server as slow as this one, your options may be limited.
David
